Member Avatar for NewbieChameleon

I just installed Opensuse 13.1 "successfully" last night. However each time I boot the system it gives me the error (warning?) message: 'No system tray detected on this system. Unable to start, exiting'. The system itself is usable in spite of this message.... So what could be the cause of this problem and how do I resolve it? Anyone out there encounter a similar message? How did you get around it?

Secondly, I downloaded the Non-OSS products iso CD for Opensuse 13.1 to go with the OSS DVD but the system can't seem to be able to use it despite adding it to the list of repositories! Why should it fail when the OSS DVD worked just fine but for the above hickup?

Finally, I have a Qualcomm Inc. HSDPA 3G USB modem dongle (model GIGA 360) which I would like to use for internet connection on my Linux box but have no (Linux) drivers for it. It works fine under Windows 7. Can someone please point me to a website with a working solution? sakis3g has not worked for me..... might be using it wrongly?!! It is able to switch the modem but can't perform any of the other functions .... Except Exit!

Help!!!! And thanx in advance.

NewbieChameleon

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Short, practical summary and next steps for the three problems raised by (hp/hplip systray, non‑OSS ISO, Qualcomm GIGA 360 modem), tying back to suggestions from @iamthwee, and and adding concrete troubleshooting actions.

The HPLIP “no system tray detected” dialog is a long‑standing, desktop‑integration issue: hp‑systray expects a legacy X system tray and will pop an error if the session has no notification area or the tray is not ready at autostart. Common fixes are to use the distribution’s packaged HPLIP (better integration), disable or delay the hp‑systray autostart, or provide a notification/tray plugin (KDE/XFCE/MATE) or lightweight tray shim for minimal WMs. The bug and workarounds (disable autostart / delay start / use packaged hplip) are widely discussed in HPLIP/desktop bug reports and community Q&A. (bugs.launchpad.net)

The Non‑OSS ISO will usually be treated as an “add‑on product” on openSUSE rather than a regular online repo. Add it via YaST’s Add‑On Products (or as a local ISO repository), confirm the ISO matches the system architecture, accept the GPG/license prompts, then refresh the repository list so package metadata (repodata) is parsed. If the media lacks repodata it won’t appear as a usable repo. (doc.opensuse.org)

For the Qualcomm MSM dongle: most sticks enumerate first as USB storage (ZeroCD) and require a mode switch, and modern setups rely on usb_modeswitch + ModemManager/NetworkManager to expose serial/QMI/CDC devices to the system. Install/ensure usb_modeswitch and ModemManager are present, check lsusb and dmesg for vendor/product ids and for ttyUSB or cdc device nodes, and try a newer kernel if the kernel driver does not claim the device (adding an id to the option/usbserial driver or updating usb_modeswitch data can help). ’s suggestion to try a newer kernel is appropriate if the device ID is simply missing from the installed driver. (draisberghof.de)

Quick checklist:

  • Prefer distro HPLIP packages; remove or delay hp‑systray autostart if desktop has no tray.
  • Add Non‑OSS media via YaST Add‑On Products or mount ISO and add as local repo; verify arch/repodata.
  • For the modem: install usb_modeswitch + ModemManager, check lsusb/dmesg for IDs and /dev nodes, update usb_modeswitch‑data or kernel if needed; collect those IDs and logs before asking for further help.

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Member Avatar for Member #46692

In regards to the mobile broadband, your only real option is to test drive the various distros. Not sure about OpenSuse since I have not tested that in a while but you would be ideally looking for an 'out of the box' solution as setting this up for noobs is quite challenging.

From experience Ubuntu variants seem extremely good at detecting mobile broadband automatically. So I would try Ubuntu on a live CD or live usb drive (using unetbootin.) As internet is the priority.

Member Avatar for NewbieChameleon

@iamthwee;
Thanx, I'll try your proposal re: mobile broadband later. For now I've gotten into the thick of the pppd's and the AT commands and it seems a pity to abandon ship now! I got the following info which I believe could be a starting point by issuing the command: dmesg | grep usb

Screen Shot 1:
[0.643419] usbcore: registered new interface driver usbhid
[0.643420] usbhid: USB HID core driver
[1.030058] usb 1-4: new high-speed USB device number 4 using ehci-pci
[1.147582] usb 1-4: New USB device found, idVendor=05c6, idProduct=0023
[1.147588] usb 1-4: New USB device strings: Mfr=3, Product=2, SerialNumber=4
[1.147593] usb 1-4: Product: Qualcomm CDMA Technologies MSM
[1.147597] usb 1-4: Manufacturer: Qualcomm, Incorporated
[1.147601] usb 1-4: SerialNumber: 000000000002

Screen Shot 2:
[9.246774] usb-storage 1-4:1.0: USB Mass Storage device detected
[9.252988] scsi4 : usb-storage 1-4:1.0
[9.253258] usbcore: registered new interface driver usb-storage
[9.264470] usbcore: registered new interface driver usbserial
[9.264486] usbcore: registered new interface driver usbserial_generic
[9.264497] usbserial: USB Serial support registered for generic
[9.286546] usbcore: registered new interface driver option
[9.286564] usbserial: USB Serial support registered for GSM modem (1-port)

Can the above log entries be used profitably in this instance? Thanx again.

NewbieChameleon

Member Avatar for Member #46692

Member Avatar for NewbieChameleon

@iamthwee,
Thanx very much for the link... I've been trying out the instructions / suggestions (all week!) and I have achieved some limited success - Limited in the sense that I only managed to connect to the internet on Linux yesterday (once) and today (again once) but both times with so much trial & error that each time I made a connection, I didn't even know what I did right! However, today I was able to bring my openSuse 13.1 up-to-date using the online repos! Next step? I'll document every route I take trying to connect till I get it right every time, then I'll automate the connection procedure.

I'll give a final report on the forum when I'm done. Thanx!

NewbieChameleon

Member Avatar for NewbieChameleon

@All,
I'm back with negative reports on both issues (hplip: systemtray & 3g HSDPA USB modem from Qualcomm Technologies MSM).

I downloaded hplip-3.14.1-run and installed it as instructed. I uninstalled an earlier version (hplip-3.10) but at the end of the run, I got this:-

PRINTER SETUP

Please make sure your printer is connected and powered on at this time.

RE-STARTING HP_SYSTRAY

HP Linux Imaging and Printing System (ver. 3.14.1)
System Tray Status Service ver. 2.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

coker.mu@linux-jm54:~> /usr/lib/python2.7/site-packages/gtk-2.0/gtk/init.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
set_interactive(1)
error: No system tray detected on this system. Unable to start, exiting.
_______________________________________ _ _ _ _

Yes sir! Back to Square One! Anyone found a working package yet? By the way,I tried increasing the sleep time from 10 to 180 secs in systemtray.py but it only took longer (3 minutes!) to bring up the error meassage!

NewbieChameleon

USB Dongle (Modem) in next post!

Member Avatar for NewbieChameleon

@All,
After having lived with hplip problem since my last installation of hplip-3.14.1, I was forced to go back to hplip-3.13.10-4.2-i586 which I installed using Yast yesterday. I'm glad to report that the problem vanished after rebooting and has not re-surfaced during the many subsequent reboots. I'd advise other affected parties running openSuse 13.1 to try re-installing hplip using the openSuse online repos 13.1 and 13.1-Update.

NewbieChameleon

N.B.
USB dongle (Qualcomm GIGA 360 modem) still giving me a headache; - nothing to report yet but still cracking my head on it!

Member Avatar for sDJh

I'm glad to hear you solved your printer-problem.

The unsupported dongle hasn't got anything to do with opensuse. It's a missing linux-driver and every distro is affected by it.

I am afraid it won't work, but you can try to update your kernel. This is safe.
Add a new repository, either via Yast or via command line like so:

zypper ar http://download.opensuse.org/repositories/Kernel:/stable/standard/ "Kernel-Stable"

and then update the sytsem via

zypper up

or alternatively via Yast or Apper.
After a reboot, check you dongle. If it works, than please report here for others who suffer the same problem.

If it's not working, then mail the producer of your dongle and ask them to provide a proper linux driver.

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