I know this is probably trivial, but is a pain. As it has lost a lot of communication.
I have, unfortunately, 4 friends and acquaintances on aol. Have problems with all when using Mac mail. Most don't know how to use their aol. One that doesn't, is the one I have the issue with.
When she replies or forwards mail, I cannot reply to her. I must close mail and re-open it to do so. Then I get a blank reply page with no original message body from her. She is the only aoler that I have this particular problem with.
Apple can't figure it out. My ISP, Charter can't either. I can't ask AOL as I'm not a member (prisoner). I can reply to all the other aolers. My option has been to get her off AOL. But she is afraid, having recently come from webtv.
What could possibly cause this. I have gotten her to use myway.com, as I use it for one of my other email servers, and it works both ways, but I don't like it as much as mac mail.
Tried Thunderbird, but like it even less. Too many things don't show the way they should. And drag and drop doesn't work as far as I've seen. Only attachments seem to be allowed.
She has a low end Dell.
Any help will be greatly appreciated.
eMac 1ghz, 1MB ram, 10.3.7
eMac 700m, 640MB, 10.3.7