My wife's new laptop with Vista basic comes with an integral webcam and Cyberlink Youcam software but when she has tried to use it with Skype, a black screen with the software name on it pops up and almost covers the video screen blocking out the picture of the person she's talking to. So far all we've found to do is disconnect and reconnect and she has about 30 seconds before the black screen pops up again. It's likely something very basic but can anyone help please?
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