Member Avatar for rakshakm

Hi, My mobiles Modem is not being detected by my laptop, vista based.
i have tried my best.
please provide solution.
i am not able to connect a internet connection on my pc as it is not detecting the phone modem.
i am using Spice mobile phone and a vista based computer.

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  • Latest Post Latest Post by Bob_180_Bob

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Short technical summary: Windows only exposes a phone as a usable modem when the handset presents a modem/tethering interface and the correct USB driver is installed. Many feature phones (older Spice handsets included) default to a mass‑storage or PC‑suite mode; without the vendor’s USB‑modem driver Vista will not create a COM/modem device and the phone won’t appear under Modems or in Network Connections. This note expands on the early thread questions from and the original post by .

Practical checklist:

  1. Confirm connection type (USB vs Bluetooth) and set the phone’s USB mode to the modem/tethering or PC‑suite option rather than mass storage.
  2. Install the manufacturer’s USB drivers/PC Suite (from vendor support or the phone’s install media). Vista needs the driver so Windows will build a modem/COM interface.
  3. Open Device Manager → check “Other devices”, “Modems” and “Ports (COM & LPT)”; if an unknown device is present use Update Driver → Browse my computer → Have Disk and point to the vendor driver.
  4. Use “Show hidden devices” and uninstall any ghosted phone entries, unplug/replug and use “Scan for hardware changes.”
  5. If the system is Vista x64, require signed drivers—unsigned drivers may be blocked.

Advanced notes and fallbacks: some handsets do not implement a USB modem at all; they only offer file transfer or a PC suite sync protocol. In that case Bluetooth DUN (Dial‑Up Networking) or a dedicated USB data modem is needed. If the phone appears as an RNDIS device (smartphone tethering), install the correct RNDIS driver so it becomes a network adapter. Using “Add legacy hardware” in Device Manager can help install a modem manually when an automatic driver install fails.

These steps build on the diagnostic direction from ; focus next on the phone’s USB mode and the vendor driver — if no modem interface ever appears, the phone won’t function as a Windows modem without different software or hardware.

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Member Avatar for Bob_180_Bob

Hi,
First up, this is not the Vista site.
Any phone modem I have used, either had the program to drive the modem installed in the modem or with a separate disk.
Has you modem worked b4 in this PC?
Have you installed the drivers via a CD?
Have you tried other USB's to if it will work there?
Have you tried another PC?
Have you re-booted with it plugged in to see if it is recognized then?
What have you done?
Give us some information on your modem, is it a dedicated modem with a sim card? CD? etc?

Member Avatar for Bob_180_Bob

Hi again,
I just had a look at Spice mobiles and I see that they are normal phones. I assumed that they were just a modem as I have for a wireless connection in a 3G area.
So, how is it connected to your PC, Blue-tooth, USB, other?

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