I have bought a PC COMPAQ CQ2000AN in New Zealand. That model does not provided the restore kit in CD formation. I know the restore kit which is installed into the harddrive but now the PC was not work and cannot go to the windows screen and DOS prompt.
I have tried to call the support of HP at Australia but she is on a holiday until 7th January, 2010.
Could you tell me what I can do to solve the problem? I am not in New Zealand.