Member Avatar for firoz.raj

when i tried to uninstall ms office 2003 i got error this action is only valid for Products that are currently installed.can anbody tell me why i am getting this error.program still there in the add/remove Programme.Kindly let me know the idea.Any help would be highly appreciated.

Edited by firoz.raj because: n/a
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A common cause here is broken or missing Windows Installer registration for Office: the product files may still be on disk while the uninstall information is damaged, so Add/Remove shows an entry but the app won’t run. As and observed, that situation happens after a failed uninstall. Below are practical, safe troubleshooting steps that don’t repeat earlier suggestions and are suitable for Office 2003.

First, locate the installer record. Open Registry Editor and check these keys for an Office entry and an UninstallString (look for DisplayName containing "Microsoft Office"):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall   (64-bit OS)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall

If you prefer a command-line list, run (as administrator):

wmic product get name,identifyingnumber,version

If you find a product GUID and the UninstallString uses MsiExec with /I{GUID}, run the uninstall verb via an elevated command prompt:

msiexec /x {PUT-GUID-HERE}

If there is no usable uninstall string, you can remove the orphaned Add/Remove entry by exporting (backing up) the registry key and then deleting that key. That only removes the listing — it does not delete program files. To clean files, remove the Office 2003 folder (typically C:\Program Files\Microsoft Office\OFFICE11) and the Office program group in the Start Menu, but only after verifying no other applications depend on shared components.

Important cautions: always create a System Restore point and export any registry keys before editing them. Avoid deleting keys outside the Uninstall area. The Windows Installer CleanUp Utility was retired for cause; prefer Microsoft’s Program Install and Uninstall troubleshooter or the steps above if you need a supported fix. If these steps are uncomfortable or the product GUID is unclear, contact Microsoft Support for guided removal.

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Member Avatar for caperjack

still there in the add/remove Programme.Kindly let me know the idea.

does office 2003 still work ,are you sure its still installed ., just beccause it in add and remove programs doesn't mean its still installed

Member Avatar for firoz.raj

does office 2003 still work

Ms Office is not working .But it still show Under Program Files.
Kindly let me know the idea.Any help would be highly appreciated.

Edited by firoz.raj because: n/a
Member Avatar for caperjack

Ms Office is not working .But it still show Under Program Files.
Kindly let me know the idea.Any help would be highly appreciated.

that it still shows in control panel usually means its been uninstall incorrectly ,reinstall it to uninstall correctly or don't worry about it being there as it will cause no harm

Member Avatar for Bob_180_Bob

Hi,
If it is not working, it could be uninstalled but still in the program list as caperjack said. Try downloading and running Ccleaner:-
http://www.ccleaner.com/download

Member Avatar for Bob_180_Bob

Oops, caperjack answered as I did.
Do what caperjack said first if you have the installation CD.

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