Member Avatar for prettykid

My Computer is running on windows xp sp2. Last night when i open Folder on desktop, explorer.exe restarted and can't open also my computer other applications can open and nothing problems. I have a trouble for that can't open My computer & Folders. Please any others knows solution , help me !!!!!!!

  • 4 Contributors
  • 3 Replies
  • 226 Views
  • 6 Days Discussion Span
  • Latest Post Latest Post by lucky09

Dani AI

Generated

Thread reports explorer.exe repeatedly restarting when attempting to open folders on Windows XP SP2 (original report by ). Replies from , and surface useful quick checks (confirming error messages, a disk check suggestion, and temporary open-method workarounds) but stop short of targeted diagnosis. The symptom of Explorer crashing on folder open most often points to either a corrupted user profile, a third-party shell extension or a damaged system file, rather than a simple permissions glitch.

Suggested diagnostic sequence:

  • Boot to Safe Mode and test folder opening. If Explorer is stable there, suspect a non-Microsoft shell extension or recently installed shell-integrated software.
  • Try a fresh local user account. Success with a new account indicates profile corruption and allows copying user data to the new profile.
  • Inspect the Event Viewer Application log at the exact crash time and note the faulting module or DLL name; that name usually identifies the offending component.
  • Use a shell-extension manager to disable non-Microsoft shell extensions, then re-enable them one at a time to find the culprit.

Recovery and repair steps:

  • Repair corrupted system files with the System File Checker:
    sfc /scannow

    Run this from an account with administrative rights or from recovery media if required.

  • Run an up-to-date anti-malware scan and consider System Restore to a point before the problem began. Use Windows' disk error-checking tool if hardware issues are suspected (this was the direction in 's suggestion).

Notes and cautions: back up important data before running repairs or profile moves. If Event Viewer lists a specific DLL or a recently installed program is known, that information narrows the fix (common culprits include context-menu installers or version-control clients with shell hooks).

Recommended Answers

All 3 Replies

Member Avatar for donkey_pasta

Does it display a message when you try? Your post is pretty vague.

It could be a permissions issue. Do you have XP Home or XP Pro?

Member Avatar for hradwarez

try to scan your hdd with CHKDSK command. in start menu, click Run and type CHKDSK and press Ok.

Member Avatar for lucky09

open folder & My computer by right click on it & then explore.
or try to open it by typing path on address bar of internet explorer. (i.g. C:\Documents and Settings\yogesh\My Documents\My Music)
thank you
<snip>

Edited by crunchie because: Removed url. Keep it onsite.
Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.