Hello, I'm new to the forum. :)
We have an older system and we've run into some issues..
The OS is Windows XP and it's a Dell Dimension E510 with a manufacturers date of 11/17/05
At first I just had issues with the Roxio program. I kept getting a screen saying it wouldn't load because of a certificate file - sounds like a registry problem maybe?
anyway, it won't let me uninstall this program!!
Now, I'm getting the blue screen of death!
The error reads:
the problem seems to be caused by the following file: ialmrnt5
the error code is: 0x000000EA (0x86517910, 0x868CD3DO, 0xF7975CBC, 0x00000001)
Prior to any of these problems, there were colored lines showing up randomly on the screen...
I was advised to run the "regedit" but that has been diabled on this computer
Any advice please? My husband used that computer for work!