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First off I am not great with computer talk But I have been trying ot fix this for a week now and I am going crazy. so here it goes.

Was playing video games on my gate way amd phenomil 9100 E quad core and it crashed when I when to restart it I got nothing jsut the first screen where I can selet boot and bios. SO I reinstalled vista and now I atleast get to safe mode but nothing I do seems to let me start in normal mode.

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As described, the Gateway with an AMD Phenom 9100E boots into Safe Mode after a reinstall of Vista but will not start in Normal Mode. That pattern most often points to a third‑party driver or startup service, corrupted system files or disk errors, or failing hardware (video drivers and disk/RAM faults are common after a crash while gaming). As noted, this is a Windows troubleshooting issue; the steps below are ordered from easiest to more invasive.

From Safe Mode, try an isolated clean boot first: run msconfig, on the Services tab check "Hide all Microsoft services" and disable the rest; on the Startup tab disable all items. Reboot to Normal. If it boots, re-enable services/startup items in small groups to find the culprit (graphics driver, AV, overclocking/monitoring utilities are frequent offenders). Also try the F8 menu options: "Last Known Good Configuration" and "Enable low-resolution video (640x480)" to check for display driver problems.

If the clean-boot test fails, check system integrity and disk health. In an elevated command prompt run:

chkdsk C: /f /r
sfc /scannow

Schedule chkdsk at next boot when prompted. If Normal Mode still fails, boot the Vista DVD/RE and run Startup Repair or use the Recovery Command Prompt to run the bootrec commands to rebuild the BCD.

Use Event Viewer (eventvwr.msc) from Safe Mode to inspect System/Application logs for errors at boot time (Service Control Manager, disk, display drivers). If hardware is suspected, run a memory test (memtest86+) and the HDD vendor's SMART/diagnostic tool or Windows Memory Diagnostic. Before major steps (repair install, reformat) back up any important data.

If these checks do not restore Normal Mode, the likely options are a targeted driver reinstall (especially GPU), a repair install from known-good media, or replacing failing hardware.

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Member Avatar for finito

no problem. welcome to the forums.

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