I have a wireless network through the router that AT&T provided. I have three lap tops, two Dells and an Asus. One Dell and the ASUS connects with no problem. The other Dell connects sometimes and sometimes it does not. Currently, when ipconfig is run the Dell doesn't have an IP address, subnet mask, it does however recognize the Connection-specific DNS Suffix.

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Last Post by gerbil

Also, when I run ipconfig/renew I get a message "no operation can be performed while media is disconnected.

Fixed it, at cmd line I ran

netsh winsock reset catalog

and then

netsh int ip reset reset.log

Media still shows disconnected, I don;t know why, but it is picking up all of the IP address, etc. and is connecting to the internet.

Thought I fixed. The above works, but when the PC is shut off and then turned on, it loses the IP addresses etc., and you have to redo the above. When you do, it reobtains the IP addresses and connectivity, but loses them again at shut off.

Since you are using netsh, does netsh winsock show catalog contain all valid files?

Since you are using netsh, does netsh winsock show catalog contain all valid files?

None of the files had any type of message indicating they were invalid.

Ok, if you don't recognise any, search for them. And is your DHCP client service set to automatic, and started at boot?

Ok, if you don't recognise any, search for them. And is your DHCP client service set to automatic, and started at boot?

I don't understand. How do I check for these items?

DHCP: you could go cmd > ipconfig /all - it will show status of DHCP Enabling.
Something else you could try is this wizard: go CP, Network Connections > New connection wizard; Set up a Home or Small Office Network, and follow through. It does all the checking, installing etc.

DHCP: you could go cmd > ipconfig /all - it will show status of DHCP Enabling.
Something else you could try is this wizard: go CP, Network Connections > New connection wizard; Set up a Home or Small Office Network, and follow through. It does all the checking, installing etc.

DHCP is enabled. Ran through the windows set up, worked, but then doesn't on reboot. Again, going back to the first post I made, if the tool bar is blue, internet connection works, if it is the lighter color, it does not.

Currently, the windows set up has moved the status on the wireless connection from doing anything due to another system, to recognizing the wireless but just sitting there and trying to connect. All other computers connect with no problem. Additionally, I have moved today from AT&T to Comcast, and all computers save the Dell connect, no problem, and my Dell has the exact same problem as before.

DHCP is enabled. Ran through the windows set up, worked, but then doesn't on reboot. Again, going back to the first post I made, if the tool bar is blue, internet connection works, if it is the lighter color, it does not.

Currently, the windows set up has moved the status on the wireless connection from doing anything due to another system, to recognizing the wireless but just sitting there and trying to connect. All other computers connect with no problem. Additionally, I have moved today from AT&T to Comcast, and all computers save the Dell connect, no problem, and my Dell has the exact same problem as before.

Also, when the internet icon is right clicked, it recognizes the wireless connection, speed of 53 MBPS and signal strength, very good, but doesn't connect, but remains as acquiring network status. When right clicked and View available wireless networks is selected, I get the error message of Windows cannot configure this wireless connection. If you have enabled another program to manage this wireless connection, use that software.

The only other software I think I have is the intel software related to the intel wireless 3945ABGNet and that is disabled.

OK, now on powering up the computer, the sound icon was gone, and there was no evidence under device manager that a sound system existed. Tool bar was the lighter color. Could not connect to internet. Powered down and restarted, tool bar was back to blue and sound is back and can connect to internet no problem.

Help, help, please, I am convinced that this it tied to the color of the tool bar, when blue, everything works, when not, not internet connection and now maybe no sound.

What is this toolbar which is changing colour? The taskbar?
Is your TCP/IP protocol set to obtain Ip & DNS server addresses automatically? It should be if you used the network wizard...
In Device Manager, View, click Show hidden devices... check for errors [red or yellow icons].
"The only other software I think I have is the intel software related to the intel wireless 3945ABGNet and that is disabled." -if Windows XP detects this then it will not use its wireless configuration utility; you should use the Intel software.

Edited by gerbil: n/a

The toolbar that is changing color is the taskbar. When it is blue, everything works, when it is pale green, internet won't connect and now sound is gone.

There are no errors in the Device Manager, Show Hidden Devices.

When green, windows will not detect wireless networks as it shows intel device as disconnected. When the intel device is checked, it is operating fine.

I will have to check on the TCP/IP protocel when I am green, I am blue right now, so everything is working. Would you like me to post an inconfig all when I am green>

Because you have a connection atm, could you do this, please? I am beginning to suspect malware because of the task bar colour change. Those two colours are std scheme colours, but something is causing the switch.
-copy it to a new FOLDER placed either alongside your program files or on your desktop and then... rename hijackthis.exe to imabunny.exe
-in that folder start HijackThis by dclicking the .exe
-CLOSE ALL OTHER APPLICATIONS and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.
And yes, to see the ipconfig report when green would be handy.

Edited by gerbil: n/a

Test

test II

ipconfig all when I am blue, I will post same when I am back green

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\John>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : john-b1b3b8f557
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-18-8B-AC-B8-66

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-19-D2-7B-EF-65
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.105
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.64.208
68.87.66.208
Lease Obtained. . . . . . . . . . : Monday, August 16, 2010 6:39:47 PM
Lease Expires . . . . . . . . . . : Tuesday, August 17, 2010 6:39:47 PM

I don't think this web site can handle a post as large as the hijack log, so I split it into two.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:04:58 PM, on 8/16/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pctools.com/mrc/fix_homepage/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pctools.com/mrc/fix_homepage/
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

I'll have to post the remainder of the log, later Daniweb is not accepting lenghty posgts at this time

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206658226343
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 9628 bytes

Posted the rest of the hijack this log above, below is ipconfig all when I am green, quite a difference, just a reminder, sound is now gone too when I am green

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\John>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : john-b1b3b8f557
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-18-8B-AC-B8-66

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-19-D2-7B-EF-65
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.64.208
68.87.66.208

(edit: oops, looks like i posted before getting to page 2 but, this may help anyway...
and... make sure you get the right driver, usually there are lots to choose from even when
you put in the correct service tag...)

in this order

is there any carp software like at&t dsl or something provided by your isp
get it off your pc, it is useless and in your way

r click my pc, manage, device mgr, any yellow exclamation points?

even if not,

in device mgr, update driver
install it

restart the pc

connects now?

if not
uninstall tcpip from within the client:
r click network, properties, double click wireless
uninstall tcpip
install tcpip

restart the pc

connecting now?

fix winsock

reboot pc

connecting now?

rsvp

Edited by Temmu: n/a

Nothing shows as bad in that log, Wdawg. But please uninstall completely the SpyDoctor service and AVG9, then reinstall AVG9 only.

Edited by gerbil: n/a

Nothing shows as bad in that log, Wdawg. But please uninstall completely the SpyDoctor service and AVG9, then reinstall AVG9 only.
I have to add... do you have any theme changer software? The taskbar colour comes from shellstyle.dll in Windows\Resources folder, but i don't know when that is used/read, or by what... must be something at startup, or logon, anyway, by a user. Anyway, something is interfering with its use.... and because you have TWO AV services running, it could be that. [your SD has an AV service in it].

Open command prompt - Ping computername

Should come up with IP address

So I had a look, but the process of changing taskbar colour is too involved for me:
svchost.exe > rundll32.exe uxtheme.dll, Resources\\luna.msstyles... and so on. I don't know what is triggering your change, but it is more than just the colour that is invovled.
Your SpywareDoctor and AVG9 haven't trapped any malware so might I suggest a rootkit scan?
Firstly..
==Get CCleaner from http://www.ccleaner.com/ - and install it in a new folder. You should keep this one for general use. I set the installation checkboxes only to open from the recycle bin. It's neater that way.
Now run CCleaner from the recycle bin rclick menu using its default settings [if you set up CCleaner as i suggested, rclicking the bin icon should give you the Open CCleaner option...].
If you have FireFox open the Applications tab and ensure at least that Cookies and Cache are checked.
Select the Cleaner icon, press Run Cleaner.
Run CCleaner in any other Accounts.
[To customize file cleaning select the options you wish to use via the Windows and Applications tabs ..]
Then...