For a couple of weeks now I am not able to log in Microsoft. I had my computer checked by an IT technician. They have found NO virus.
I have been using the same email address for quite some time now . Likewise my password. Yet recently the system says that my password has more than 16 characters .....I do not understand this point, for I have been using the same password over a year now. Pls. give me a helping hand to enter the system and recover my accounts .
Thanks so much.