Member Avatar for marion.cursoe

Please help me.
I have a laptop Toshiba, and after update to windows 8.1
the wifi button dos not work to activate wifi, and in addition
the light that indicates when the wifi is activated/deactivated is always on in orange color.
i already updated the wifi´s drivers, but i am able only to navigate in youtube,
my opera, chrome, and firefox do not open any other page.
help please :(

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Dani AI

Generated

The symptoms reported in this thread — the Toshiba Wi‑Fi hardware button not working, the orange radio LED, and the odd web access pattern (YouTube, Google and Microsoft pages load while most other sites do not) — point to two separate failure modes that should be considered together: a vendor/hardware-control problem for the button/LED, and a network‑path or policy issue that is blocking ordinary web browsing when on wireless.

Good troubleshooting so far from , and (driver checks, browser reinstall and network‑stack resets). Complementary checks that were not yet covered and are commonly useful for an 8→8.1 upgrade on Toshiba machines:

  • Vendor hotkey / hardware-switch support: many Toshiba models rely on a model‑specific hotkey/utility or wireless‑switch driver to make the physical button and LED work after an OS upgrade. If that utility is missing or incompatible the radio can appear “hardware off” even though the driver is present. Installing the Windows‑8.1 package for the exact Toshiba model from the official Toshiba support site often restores the button/LED behavior.

  • Isolation vs. laptop issue: if other devices on the same Wi‑Fi have full web access, the router (guest/parental controls, AP/client isolation or MAC filtering) is suspect. If the problem follows the laptop (same failure on a phone hotspot), it’s local: check third‑party firewall/AV network profiles, system proxy settings, and the hosts file for unexpected entries.

  • Useful non‑repeated diagnostics: compare the wired vs wireless IP/gateway/subnet to see if the wireless client is on a different network; test in Safe Mode with Networking; and try a different Wi‑Fi (phone hotspot) to isolate router vs laptop.

If the above doesn’t resolve things, the most actionable data to gather are: laptop model and 32/64‑bit Windows build, the Wi‑Fi‑assigned IP/gateway when connected, and a simple DNS lookup result (nslookup) for a site that fails. Those items narrow whether to focus on Toshiba utilities/drivers or on router/ISP-side filtering.

Recommended Answers

All 7 Replies

Member Avatar for Slavi

If you are able to connect to youtube that means that you had already connected to your router wirelessly correct? Could you show pictures of your configuration as well as what appears when you connect the network icon on the right corner

Member Avatar for Ripster

You'll have to downgrade to Windows 8 in order to solve the problem. Otherwise, I don't know what to say. Downgrading back to Windows 8 will definitely fix things since your laptop & drivers were built for Windows 8.

Member Avatar for string101

uninstall your browser and reinstall again. i hope this problem will be solved

Member Avatar for marion.cursoe

Thank you for your responses string101, ripster, Slavi. while i was trying to solve this problem, i foun on internet a "solution" by changing wifi propeties... i did it (1 month ago more or less), but that solution does not work...and i don not remember exactly what i changed...i think was that part look at the image please. If you have any idea, please let me know Thank you so much.
yy.JPG

Member Avatar for marion.cursoe

i uninstalled & reintalled the browser...do no work at the beginning, after updated the ADOBEFLASH, now is working. but only if I connect the laptop by cable to the wireless modem. the wifi function do not work to surfing the www.
well, any browser i use only allows me navigate in youtube, google, and the microsoft page. here are some screen shots (using opera and chrome) while the PC is connected by WIFI. yy2.JPGyy3.JPG

Member Avatar for Sutarusu

Go to the wireless setting like in screenshot. Select optian an IP Addresss Automataclly and the same for DNS. Press the Windows key on your keyboard and the letter R ant the same time, type cmd and click OK. When the black commamnd prompt box pops up type in ipconfig /flushdns then hit Enter then type ipconfig /release and hit Enter then type ipconfig /renew and hit Enter. When you type the command there is a space between ipconfig and the / like this ipconfig"spacebar"/flushdns. Restart your laptop.

If that does not work hardwire your computer with an ethernet cable to your modem or wireless gateway. Go to your Device Manager, find the "Network Adapter" tab and select the little TRIANGLE tab to the left. Select your Wireless Adapter from the list Right click and select UNINSTALL. Once it is gone from the list click on the Network Adapter words in the list and it should highlight it in Blue. Now RIGHT CLICK on Network Adapters and select Scan For Hardware Changes, let it reinstall itself. Select your wireless network and enter your password.

Edited by Sutarusu because: misspelling
Member Avatar for marion.cursoe

Thank you so much Mr Sutarusu i will try your solution.

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