Hello everyone ... I'm desparate!!!!
Ever since I downloaded the new version of AOL and all of it's new security features I have had constant problems with my home and work computers ... I've contacted AOL several times about this and to no avail they tell me to do the same thing the 20 times that I have called them ... [uninstall all the AOL components, defrag, and then re-install AOL and it's features] ... it seems to get worse everytime ... I can't even shutdown or restart my pc anymore ... have to do it manually ... and when windows does start back up it's got this RUNDLL error message that pops up ... now the AOL welcome screen doesn't have the web address box, AOL explorer starts up and then quickly closes, and regular internet explorer doesn't work either. I have noticed that when I changed my webpage to a different site I can browse the internet, but when I try to go to the AOL site Internet Explorer sends me a message saying there is an error and will have to shutdown!!!!!!!!!!!???????????????????????
I'm at the "pulling-my-hair-out" stage ... I can't even check my e-mail or use my pc from the comfort of my home anymore!!!
Mellissa Esfahani :eek: