I'm having an issue with my router and the asus tech support people are not very helpful.
would love to hear if any of you here have any suggestions for me
running windows vista home premium 32bit
asus wl-500w n router
if i ever need to change a setting in my router once i save and reboot the router i can then connect to my network but i no longer have internet access. I can wait all day and i wont get internet access back. If i unplug the cable going to the wan port of the router and then plug my computer in wired directly to the modem i get internet access.
-i have tried powering off and leaving the router off and restarting it, this occasionally works
- i have tried the same with the modem
- i have tried the same with any number of combination of doing both
-you can add in rebooting my computer as well into the combination
sometimes it works sometimes it doesn't
sometimes just the process of plugging the cable into my laptop then plugging it back into the router works.
the wan light on the router blinks happily through out all of this and yet i can not get an internet connection.
it's like the router and the modem know eachother is there but they have suddenly started speaking two completely different languages.
it's all very irritating.
anyone ever heard of anything like this befor?
once i get it working it works beautifully with no problems at all untill i have to change another setting.
any suggestions or ideas about what might be causing this. since i can access the network i am assuming the problem is with the router or the modem but maybe not? could it be with my pc or with my isp?