can any one help me with the issue, as what needs to be done when physical address is coming blank.


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Where is it coming up blank? ipconfig /all..no MAC address listed? Have you tried to unistall the NIC adapter from Device manager, rescan and allow the system to re-add the NIC? Using latest drivers?

Physical address == MAC address - hardwired into the NIC (network card). If you mean your IP address, then either you are not getting a DHCP address from your router/DHCP-server, or if you are using a static IP address, then your network configuration is FUBAR. Is this a Windows system, or is it Linux?

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