DEARS,,
ANY ONE CAN HELP ME TO FIND A SOLUTION TO MY PROBLEM AS I CAN NOT SEE ANY THING ON THE SCREEN EXCEPT A BLACK SPOT AND STRAIGHT LINES ON THE DISPLAY
I HAVE ALREADY SENT YOU MY PROBLEM UT NO ANSWER
I LIVE IN CAIRO EGYPT
COULD YOU PLEASE ADVISE IF I CAN GO TO ANY PACKARD BELL SUPPORT CENTER IN CAIRO

NO DISPLAY AVAILABLE...THERE IS A BLACK SPOT ON THE SCREEN...CHILDREN WERE PLAYING A GAME TOGETHER USING MY LAPTOP

hi,we needmore info ,like what version of windows and make and model # of the laptop,what game they were playing ect ect

It's a Packard Bell. It's likely the graphics chip has failed. It's extremely common on Packard Bell's as the build quality is not exatly good.