Member Avatar for mohamed_94

when I try to open photoshop.exe this notice apper :
the procedure entry point D3DKMTSetVidPnSourceOwner1 could not be located in the dynamic link library GDI32.dll
plese help me
Captureصي.PNG Captureصي.PNG Captureصي.PNG

Edited by happygeek because: moved
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As and already suspected, that error is the OS/DLL loader telling you some code in Photoshop’s process is calling a Windows API your copy of Windows doesn’t provide. Below are practical, ordered checks to isolate whether this is a bad/corrupt install, a stray DLL or plugin, or a real OS incompatibility. (learn.microsoft.com)

  1. Verify the Photoshop binary is legitimate
  • Right‑click photoshop.exe → Properties → Digital Signatures. The signer should be Adobe; no signature or a stranger’s name is a red flag. If it’s unsigned or altered, reinstall from your original/official media. (support.microsoft.com)
  1. Look for local copies of system DLLs (do this before downloading anything)
  • Open the Photoshop install folder and search for gdi32.dll or other system DLLs. If you find a copy there, move/rename it (backup first) and retry — apps will load a DLL from their folder before the system folder, which can cause this mismatch. (learn.microsoft.com)

  1. Repair Windows system files (run as Administrator) 

    sfc /scannow

    If SFC reports unfixable files, capture the log and follow the Microsoft guidance for repair steps. (support.microsoft.com)

  2. Quick plugin / log triage

  • Temporarily move the Plug‑ins and Required\Plug‑ins folders out of the Photoshop program folder and try launching.
  • Check Event Viewer → Windows Logs → Application for the faulting module name (it tells you which DLL actually failed).
  1. Other safe steps and cautions
  • Do not download single DLLs from random sites. Replacing DLLs from unknown sources often breaks things or brings malware; prefer official Windows/DirectX updates or Adobe installers. (learn.microsoft.com)
  • On Win7, installing the Platform Update (KB2670838) can add newer graphics components that sometimes help graphics-related components — try it only if other steps fail. (support.microsoft.com)

If these checks point to a tampered or incompatible Photoshop build, reinstall with a verified Windows‑7 installer (or upgrade Windows to a version the build expects). If needed, reset Photoshop preferences or use a PSUserConfig.txt tweak for GPU/WinTab only after Photoshop will at least start. ()

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Member Avatar for cereal

Hi,

which Windows version are you using? Version 7 and previous, for example, miss this procedure.

Member Avatar for mohamed_94

I'm using windows 7

Member Avatar for rproffitt

shows Windows 7 so I worry you have a HACKED VERSION. Adobe's installer should detect the OS and tailor the install to match what OS is used.

But there are folk that download hacked/cracked CS6 and they are the ones I see getting into trouble.

commented: Yep! +0
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