Member Avatar for bxdfjmkl

What kind of windows version do i have?

i need to know what version of Windows i have for costomer service from iTunes, but i dont know what version, Windows 7, Windows Vista or what, so how do i tell

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  • Latest Post Latest Post by pseudorandom21

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A few quick, reliable ways to get the exact Windows edition, build and architecture so you can tell iTunes support what you have.

As noted, a GUI check is the easiest for most users. The built-in About dialog invoked by winver shows the product name, version and build in a single line (for example: Windows 7 Professional Version 6.1 (Build 7601: Service Pack 1)). That string is exactly what support teams expect.

For a fuller report (edition, build, and whether the PC is 32‑ or 64‑bit), use the System Information tool msinfo32 and copy the lines labeled "OS Name", "Version" and "System Type". This gives a complete, unambiguous description to paste into a support ticket.

If you need the canonical values the OS reports programmatically, inspect the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
and read ProductName, CurrentBuild/CurrentBuildNumber, EditionID and CurrentVersion. The CurrentVersion numeric mapping is useful when decoding older machines:

  • 6.0 = Vista
  • 6.1 = Windows 7
  • 6.2 = Windows 8
  • 6.3 = Windows 8.1
  • 10.0 = Windows 10 (and Windows 11 use the 10.0 major version with higher build numbers)

Nice to know: and were right to point out command-line options for power users; use the GUI winver or msinfo32 if you prefer something immediate and copyable. When you contact iTunes, give the ProductName + Build/Service Pack + System Type + iTunes version so support has everything they need.

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Member Avatar for L7Sqr

You can use either ver or systeminfo NOTE: Each of these is a command-line tool so you would use them at the command prompt

Edited by L7Sqr because: n/a
Member Avatar for Fbody

Click your Start menu/Windows button.
Locate the (My) Computer icon/button.
Right-Click the icon and select Properties.

There is a field in the dialog that appears that tells you.

Edited by Fbody because: n/a
Member Avatar for pseudorandom21

Press "Windows Key + R" then type "cmd" or "command" or "command.com" in the run box, just make sure you get a command prompt window open.

Then type "ver" or "systeminfo" and press enter.

Please note that if you use systeminfo you will likely have to scroll up.

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