Member Avatar for wondergirl05

When I try turn on my computer, it starts as usual until it gets to the enter password screen.. where it only stays there for a few seconds.. then a blue screen flashes with a lot written on it, but not long enough to read anything it says.. and the whole process starts over again, can anyone help? I've tried system restore already and that doesn't work. (I have an HP Laptop with Windows Vista.. not sure if that will help at all.. but I'm not exactly the most computer savvy person in the world.)

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Dani AI

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Stop 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) points to an unhandled kernel‑mode exception. Common causes are faulty RAM, a bad device driver (video and storage drivers are frequent offenders), corrupted system files, or failing storage/firmware. Collecting diagnostic information first avoids unnecessary reinstalls.

A concise, practical checklist (builds on suggestions from and ):

  • Capture the full blue‑screen: use Advanced Boot Options (F8) and select “Disable automatic restart on system failure” so any driver filename can be read and recorded.

  • If Safe Mode is reachable, check Device Manager for flagged devices, roll back or uninstall recent drivers, then run from an elevated command prompt:

    sfc /scannow
chkdsk C: /r

  • Collect minidump files from C:\Windows\Minidump and copy them to a working PC for analysis (tools such as BlueScreenView or WhoCrashed can point to the offending driver).

If Safe Mode does not boot, use the Vista DVD or a bootable rescue USB to run Startup Repair and offline chkdsk/sfc. Run an extended memory test (Windows Memory Diagnostic or Memtest86) with multiple passes; any RAM errors strongly indicate bad memory—reseat modules and test one module/slot at a time on the laptop. Check drive health via the manufacturer’s diagnostics or SMART tools.

A few cautions and next steps: note any driver name shown on the BSOD before reinstalling; replacing the OS (or upgrading to Windows 7 as suggested by and ) should follow confirmed software corruption or a failed repair, not before rescuing important files (boot a Linux live USB or attach the drive to another PC to copy data). BIOS updates can help but should be performed only after diagnostics point to firmware. This sequence separates hardware faults from driver/software issues and minimizes data loss.

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Member Avatar for wondergirl05

When I try turn on my computer, it starts as usual until it gets to the enter password screen.. where it only stays there for a few seconds.. then a blue screen flashes with a lot written on it, but not long enough to read anything it says.. and the whole process starts over again, can anyone help? I've tried system restore already and that doesn't work. (I have an HP Laptop with Windows Vista.. not sure if that will help at all.. but I'm not exactly the most computer savvy person in the world.)

I was able to see the blue screen and this is what it says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** Stop: 0x0000008E (0x0000005, 0x8207B1A7, 0x954A291C, 0x00000000)

Collecting data for crash dump...
Initializing disk for crash dump...
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.

Member Avatar for caperjack

can you get to safe mode ,hitting f8 on bootup

Member Avatar for khajvah

Dont know what is going on, but there must be somthing like system recovery, when you hit f8 or when you put the vista dvd. Anyway, since vista sucks, you better install windows 7.

Member Avatar for Shardendu

Your Windows just crashed. Try using recovery drive by pressing F11...if recovery made from drive doesn't work out then try recovery by CD's. If this also doesn't works out then congrats...there's some problem in your system hardware.

Member Avatar for Ritesh_4

I would recommend to change from vista to windows 7, unless as recommended to do a recovery or system restore and it works out

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