I am, head of the IT department of a non-profit organization with around 75 employees. Our services are growing rapidly and we are in need of a helpdesk software which would not need customization to suit our needs. The reason being we don't wish to hire analysts or buy servers. As we are in the non profit industry, preferable would be free software. Any suggestion?
Elisamark
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Jump to Postwhat exactly do you want the helpdesk software to do?
I have been using the simple bugzilla application, running on XAMPP (free again) on windows XP (not a server, my own workstation) in an intranet, with a static address, having set up an LDAP connector to connect it to …
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