In the age of online transparency, building trust with your consumers is very important in building your online community. Thus, building trust may take time and effort. I would like to know how others on this site have build trust online?
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I do wonder if the same principles that it takes to build trust offline transcends to building trust online. What do you think?
I would say so. The basics: 'say what you mean, mean what you say', 'don't over promise and under deliver', 'never let/make a customer ask the same …
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