my scanner will no longer scan, it says it is being used by another program. how do i find what is using it so i can stop it or delete it?
sta822
0
Newbie Poster
Recommended Answers
Jump to Poststipid question, you tried a reboot? Sounds to me like a software conflict.
Which O/S you running?
Have you tried reinstalling the software?
All 4 Replies
Acidburn
0
Posting Pro
stipid question, you tried a reboot? Sounds to me like a software conflict.
Which O/S you running?
Have you tried reinstalling the software?
sta822
0
Newbie Poster
i rebooted, it wont let me uninstall because its being used,even shut everything unneeded in startup, windows xp home
Acidburn
0
Posting Pro
Ok, load up in safe mode by rebooting nd holding F8 just before the the O/S is told to load.
Then attempt to uninstall it that way. Let us know how you get on
hughv
104
Veteran Poster
Jet's clear something up:
There are no "Stupid" questions.
There may be "Stipid" questions, but only a stupid person would write "Stipid" when they meant "stupid".
Safe mode should help, and you could also take a close look at Startup programs in msconfig to try and identify the conflicting software. Any imaging program or anything that loads the Twain driver is suspect.
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