Hi my name is Grace and I am having a problems with my printer. Two week ago I had a anti-virus trying to sell me some software so every time I clicked they came up. So my sister tried to help me and we got rid of the virus software. Now the problem I have is I cannot print from word 2002 or online. Can anyone help me, Thank you so much.
gcruz
0
Newbie Poster
Recommended Answers
Jump to Postyou may have uninstalled the driver when you did a restore. try re-installing the manufacturer's driver that came with your printer. if you don't have the disc most printer manufacturers will have the drivers on their wesite.
good luck
All 2 Replies
JJSLEAN
0
Newbie Poster
is your firewall disable? it may not allow you to install printer
jermaghs07
39
Posting Whiz
you may have uninstalled the driver when you did a restore. try re-installing the manufacturer's driver that came with your printer. if you don't have the disc most printer manufacturers will have the drivers on their wesite.
good luck
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.