problem is i live in NJ. A friend of mine asked for my help and its hard to do over the phone. Couple of weeks ago he had a power surge, since then he gets error msg no dial tone when he logs on. (now i don't know much about modems, never used them. And yes i know i've tried to get him to upgrade)
He tells me he replaced the modem with a new one, and tried different slots. As he tells me he did install the drivers properly too. The phone co. claims no problems at there end of it.
I really hope it isn't the MOBO, any suggestions how i best help this person out, in another state??