The scanner actually is working, but when I press the button, it doesnt do anything except just stay powered. It is a HP PrecisionScan, ScanJet 4200C. I downloaded the update to make it work while using XP, then i restarted and it still doesnt work. It used to work with XP for some reason, then about a week ago I unplugged it from the USB on the computer and now when i re-plugged it in, it powers up, but doesnt do anything when you try to scan. I'm not sure but isn't there a way to re-install USB drivers, because I think thats what i had to do for my webcam because the other USB driver died or something.
NiTeHaWk4787
0
Junior Poster
Recommended Answers
Jump to PostSo, you tried this driver?
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=sj655cz
Can you see the scanner in Device Manager? Click on Start, right click on My Computer, then choose Properties... . Click on the Hardware tab, then click on Device Manager. Look for any ?'s or !'s that you see. …
Jump to PostReinstalling your motherboard drivers should fix any USB driver problems. What is the make/model of your computer, or preferably the make/model of your motherboard?
All 8 Replies
NiTeHaWk4787
0
Junior Poster
alc6379
120
Cookie... That's it
Team Colleague
NiTeHaWk4787
0
Junior Poster
NiTeHaWk4787
0
Junior Poster
Catweazle
140
Grandad
Team Colleague
NiTeHaWk4787
0
Junior Poster
Catweazle
140
Grandad
Team Colleague
NiTeHaWk4787
0
Junior Poster
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.