The keyboard works after power up until after I logon. After I'm logged on the keyboard is unresponsive. I can still move the mouse with both the eraser and pad and the mouse buttons work as well.
A little history: I have already replaced the keyboard, not so much to fix this problem, but because a couple of key caps would not stay on. I held out a slim hope that replacing the keyboard would magically fix the problem, but nope.
I discussed the problem with dell tech support. They eventually said the problem was the mother board. I needed to replace it. I'm ok with doing that and will try doing it myself, but I wanted to run it by you experts first.
Is there something else I should try first? If replacing the mb is the solution any advise on how to do that would be greatly appreciated (i.e. Are there step by step instructions on the web somewhere?).