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Ive got the same thing. I'm not able to run a scan with my webroot or malwarebytes and am stuck. I can use my firefox.
Here is the scan. Help
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:57 PM, on 7/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP2 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.qwest.com/600
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll (file missing)
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "%systemroot%\system32\dumprep" 0 -k
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [autochk] "C:\WINDOWS\system32\rundll32.exe" C:\DOCUME~1\NETWOR~1\protect.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (User '?')
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [autochk] "C:\WINDOWS\system32\rundll32.exe" C:\DOCUME~1\NETWOR~1\protect.dll,_IWMPEvents@16 (User '?')
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup (User '?')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {3E03011C-DDCF-4007-8D5C-38FC931676CA} - (no file) (HKCU)
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248140467502
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5216/mcfscan.cab
O18 - Protocol: bw+0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe (file missing)

--
End of file - 18284 bytes

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Discussion Span
Last Post by jholland1964
0

One thing I see is that you have some remaining McAfee files on there. You need to fully uninstall this program. Do a file search for McAfee and remove all you find. I don't see evidence of Webroot but I do see Advanced SystemCare 3.

Run HJT again. Put check marks next to the following entries:
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll (file missing)
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [autochk] "C:\WINDOWS\system32\rundll32.exe" C:\DOCUME~1\NETWOR~1\protect.dll,_IWMPEvents@16
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (User '?')
O4 - HKUS\S-1-5-21-1343024091-1580436667-1060284298-1003\..\Run: [autochk] "C:\WINDOWS\system32\rundll32.exe" C:\DOCUME~1\NETWOR~1\protect.dll,_IWMPEvents@16 (User '?')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {3E03011C-DDCF-4007-8D5C-38FC931676CA} - (no file) (HKCU)
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...16/mcfscan.cab
O18 - Protocol: bw+0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {AE1EFF0D-20B0-410B-9A2C-AF8904116BA4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe (file missing)

Once you have placed the check marks then click the Fix Checked button. Exit HJT.
Reboot the computer.

What happens when you attempt to run MBA-M?

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