Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:59 PM, on 4/15/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\RelevantKnowledge\rlvknlg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\docume~1\alkeyn~1\locals~1\temp\sdq .exe
c:\windows\svojya .exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Documents and Settings\ALKEY NOEL\Local Settings\Application Data\ave.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\microsoft office\office12\groovemonitor .exe
C:\WINDOWS\system32\clipsrv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\dldwserv.exe
C:\WINDOWS\system32\dldwcoms.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Documents and Settings\All Users\Application Data\SeekService\seekservice161.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\WINDOWS\system32\skeys.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\dell support center\bin\sprtcmd .exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\att-sst\mccitrayapp .exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\18299635\18299635.exe
c:\documents and settings\alkey noel\application data\microsoft\network\svchost .exe
c:\documents and settings\alkey noel\application data\microsoft\network\wuauclt .exe
c:\docume~1\alkeyn~1\locals~1\temp\jndbhz2 .exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\SeekService\seekservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\nvsvc32.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\user.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\install.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\winlogon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\drweb.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATTToolbar\FDServer.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\spoolsv.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\mdm.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\win16.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ATTToolbar\FDServer.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\cmd.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\services.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\notepad.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\csrss.exe
C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\iexplarer.exe
c:\docume~1\alkeyn~1\locals~1\temp\sdq .exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
R3 - URLSearchHook: MAX EN Atube Toolbar - {ee78981f-3768-4f82-9241-9aa5f3712651} - C:\Program Files\P2P_MAX_EN_Atube\tbP2P1.dll
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTogg.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,SKEYS /I,
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MAX EN Atube Toolbar - {ee78981f-3768-4f82-9241-9aa5f3712651} - C:\Program Files\P2P_MAX_EN_Atube\tbP2P1.dll
O3 - Toolbar: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTogg.dll
O3 - Toolbar: FrostWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [FastAccess Help] C:\Program Files\BellSouth Application Management\content\..\Start.exe
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask .exe" -atboottime
O4 - HKLM\..\Run: [09273122] C:\Documents and Settings\All Users\Application Data\09273122\09273122.exe
O4 - HKLM\..\Run: [84685637] C:\DOCUME~1\ALLUSE~1\APPLIC~1\84685637\84685637.exe
O4 - HKLM\..\Run: [73141218] C:\DOCUME~1\ALLUSE~1\APPLIC~1\73141218\73141218.exe
O4 - HKLM\..\Run: [16011514] C:\DOCUME~1\ALLUSE~1\APPLIC~1\16011514\16011514.exe
O4 - HKLM\..\Run: [18299635] C:\DOCUME~1\ALLUSE~1\APPLIC~1\18299635\18299635.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\ALKEY NOEL\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Network Service] c:\documents and settings\alkey noel\application data\microsoft\network\svchost .exe
O4 - HKCU\..\Run: [Microsoft Update Service] c:\documents and settings\alkey noel\application data\microsoft\network\wuauclt .exe
O4 - HKCU\..\Run: [YVIBBBHA8C] c:\docume~1\alkeyn~1\locals~1\temp\sdq .exe
O4 - HKCU\..\Run: [Twunk_32exp.exe] C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\Twunk_32exp.exe
O4 - HKCU\..\Run: [hsf87efjhdsf87f3jfsdi7fhsujfd] C:\DOCUME~1\ALKEYN~1\LOCALS~1\Temp\cmd.exe
O4 - HKCU\..\Run: [hf8wefhuaihf8ewfydiujhfdsfdf] c:\docume~1\alkeyn~1\locals~1\temp\jndbhz2 .exe
O4 - HKCU\..\Run: [WEK9EMDHI9] C:\WINDOWS\Svojya.exe
O4 - HKUS\S-1-5-18\..\Run: [hsf87efjhdsf87f3jfsdi7fhsujfd] C:\WINDOWS\TEMP\notepad.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [hsf87efjhdsf87f3jfsdi7fhsujfd] C:\WINDOWS\TEMP\notepad.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: PMB Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\ALKEY NOEL\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) -
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2039E222-2628-41AB-9BB2-35F3B243EF82}: NameServer = ,
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = ,
O17 - HKLM\System\CS1\Services\Tcpip\..\{2039E222-2628-41AB-9BB2-35F3B243EF82}: NameServer = ,
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = ,
O17 - HKLM\System\CS2\Services\Tcpip\..\{2039E222-2628-41AB-9BB2-35F3B243EF82}: NameServer = ,
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = ,
O17 - HKLM\System\CS3\Services\Tcpip\..\{2039E222-2628-41AB-9BB2-35F3B243EF82}: NameServer = ,
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = ,
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: RelevantKnowledge - C:\Program Files\RelevantKnowledge\rlls.dll
O22 - SharedTaskScheduler: hasiufhiusdfjdhfudd - {A9BA40A1-74F1-52BD-F431-00B15A2C8953} - C:\WINDOWS\system32\md64rv8.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dldwCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dldwserv.exe
O23 - Service: dldw_device - - C:\WINDOWS\system32\dldwcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SeekService Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\SeekService\seekservice161.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Zwunzi Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\Zwunzi\zwunzi143.exe
O24 - Desktop Component 0: (no name) -
O24 - Desktop Component 1: (no name) -

--
End of file - 14598 bytes

Dani AI

Generated

Brief expert note: the HijackThis output displays multiple classic indicators of a serious compromise — numerous unknown autostarts and services, executables running from temporary or user-profile locations, and evidence of network stack and registry alterations that can block repair tools. Treat this as a persistent trojan/rootkit case rather than a single nuisance toolbar.

Recommended priority steps (in order):

  1. Isolate the PC from the network (unplug or disable adapters) to stop possible data exfiltration or further downloads.

  2. Back up personal documents and media only. Do not copy executables, installers, or suspicious files. Scan any backups on a known-clean machine before restoring.

  3. Use an offline or rescue scanner where possible (bootable rescue media) or boot to Safe Mode (no networking) and run a full, up-to-date rootkit-capable scanner, then a full anti-malware scan. Run a dedicated rootkit remover if one is available.

  4. Use Autoruns (Sysinternals) and Services.msc to triage startup items and services; disable clearly suspicious entries but avoid blind deletions.

  5. Reset the network stack and DNS cache to remove redirections. Example commands:

    netsh winsock reset
    ipconfig /flushdns
  6. If system tools (Regedit, msconfig) are disabled or the infection persists after multiple reputable scans, a clean OS reinstall is the most reliable recovery. Change all sensitive passwords from a different, clean device afterwards.

Helpful diagnostic artifacts for responders: a fresh Autoruns/Startup log, an updated HijackThis or FRST/OTL scan, and a concise list of symptoms (browser redirection, disabled tools, popups, slow network). is correct that a clear symptom list speeds diagnosis; ’s log suggests high severity and therefore offline scanning or reinstall should be considered. Cautions: avoid running random "fix" executables from untrusted sources and do not move suspected system files between machines.

We cannot offer any assistance unless you state fully what your problems are.

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