Member Avatar for mkosik

I'm aware that Adobe plays a big part in a virus how do you get rid of it? I deleted all the past issues on the Adobe volumes input but it doesn't seem to help .

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The phrase "Adobe virus" is ambiguous — it can mean an exploit in Adobe software, spam/tech‑support popups that impersonate Adobe, or adware/ransomware delivered by a fake Adobe update. rightly asked for clarification; many recent scams use bogus "update" pages or installers that look like Adobe Flash/Acrobat to trick people into running malware. (malwarebytes.com)

Practical triage (fast checklist — follow in order):

  • Isolate the machine from the network to stop lateral spread.
  • Use an offline/clean‑environment scan: run Microsoft Defender Offline (or equivalent rescue media) and an on‑demand scanner such as Malwarebytes/AdwCleaner to locate adware/PUPs and trojans. (learn.microsoft.com)
  • Uninstall unknown or recently installed programs via Settings / Control Panel and remove persistent services/startup entries. Use official vendor uninstallers for components (Adobe provides a Flash uninstaller for legacy installs). ()
  • Clear browser extensions, reset browsers (restore defaults) and disable sync before cleanup if an extension keeps returning. ()

Browser popups that claim an urgent Adobe update are classic tech‑support scam vectors; do not call numbers or grant remote access — Microsoft documents these scamming patterns and defenses. If the infection shows ransom notes or encrypted files, treat it as ransomware: isolate, preserve logs/evidence, do not pay upfront, and check the No More Ransom repository for free decryptors and CISA guidance for recovery/reporting. (support.microsoft.com)

was on the right track about removing the installer source, and ’s suggestion to collect logs is useful — gather scanner logs (Malwarebytes/AdwCleaner), startup lists and a Farbar/FRST report before doing destructive restores. If remediation is unclear or data is critical, consider a professional incident response service.

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Member Avatar for rubberman

What do you mean by "adobe virus"? Yes, there are vulnerabilities in Adobe software, as there are in all software, though their Flash video player is one of the most exploited since so many people and tools are reliant on it. Is that what you mean? Do be more explicit.

Member Avatar for debastian

Yes. You have to follow the some steps for that. They are uninstall the adware program responsible for the fake update flash player or java pop-ups,remove fake account flash player. Double check the flash player update.

Member Avatar for Gregory_8

Some logs wouldn't hurt to help troubleshoot this of a spyware / anti-malware scan.

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