I am unable to use the Internet Explorer 6 Address Bar to perform single word seaches. This started after updating NetZero to version 7.0. It highjacked the address bar and all other search functions initially but by following the instructions on their website to delete NetZero Search Enhancer I was able to restore most other search functions. I have deleted NetZero altogether as well but without effect.
When I type multiple words in the address bar it seaches normally. If I type a single word it either does nothing or tries to dial-up a modem connection even though I am on a DSL connection. Typing the same word in a search engine or on another computer results in a normal search. If I type "go", "find", or "?" before the word produces a normal search.
I have followed several suggestions on this forum such as "reinstalling" Internet Explorer 6 and installing a "search.reg" file but to no effect.
I am using XP SP1. Here is my HJT logfile:
Logfile of HijackThis v1.97.7
Scan saved at 5:11:51 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Belkin F8E825-USB MiniWireless Optical Mouse\cm20.exe
C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\realtime.exe
C:\Program Files\Company\Quick Start Button\QSB.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\slrundll.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Wayne\Downloads\hijackthis1977\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Start RF Wireless Mouse] C:\Program Files\Belkin F8E825-USB MiniWireless Optical Mouse\cm20.exe
O4 - HKLM\..\Run: [D-Link Air USB Utility] C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [QSB] C:\Program Files\Company\Quick Start Button\QSB.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.<fillin>.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.accelerator.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
I hope you can help as I am just about ready to format my hard drive. By the way is there any way to create a new partition to migrate my data to prior to formating the drive?
