Member Avatar for Suddke

I'm not sure if this is the correct place to post this, but I'm having trouble accessing one website on this PC. The website (www.worldofwarcraft.com, yes har har har, laugh it up) just recently started loading the home page, but continues to refuse any of the inner pages (i.e. Account Management, etc.) This began in late August when my PC was hacked. I know it's not an IP block because I can still access from any other computer in the house. (I've got 3 other Macs, and it loads on PS3, Wii, and PSP browsers.) While I can still manage my account from other computers, this is understandably a nuisance as I play the game on this computer and occasionally need to get on the site to update, download, etc. So, in short, the website is blocked on this computer, any ideas how to get rid of that block? (I'm running Firefox.)

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Dani AI

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noted that the site loads from other machines and that the non‑www address works from this PC, and already checked cache/cookies. That pattern — www failing while the root domain succeeds on the same machine — most often points to a local name/redirect or network filter on that PC rather than a browser cache issue.

Start by comparing name resolution for the two hostnames and clearing the local DNS cache (run an elevated command prompt):

nslookup www.worldofwarcraft.com
nslookup worldofwarcraft.com

ipconfig /flushdns

If the two nslookup results return different IPs, or if the www host resolves to 127.0.0.1 or an unexpected address, check the hosts file at C:\Windows\System32\drivers\etc\hosts for any lines referencing worldofwarcraft and remove them (save as administrator). After editing, flush DNS again. If nothing is in hosts, reset Windows network components that malware commonly alters and then reboot:

netsh winsock reset
netsh int ip reset

Next, rule out system‑wide proxies, security software, or browser add‑ons. Verify Internet Options -> Connections -> LAN Settings has no proxy set, and in Firefox test using Troubleshoot Mode (addons disabled) or create a temporary new profile. Temporarily disable any web‑filtering or AV web shields to see if they block the inner pages.

Because the machine was previously compromised, run a current anti‑malware scan (Malwarebytes or a full AV) and check for unexpected trusted certificates or startup entries. If diagnostics are still inconclusive, capture the failing request with browser DevTools (Network tab) or share the nslookup outputs and any hosts file lines — those narrow the cause quickly.

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Member Avatar for Laser

Have you cleared the browser's cache and cookies?

For Firefox it's under Tools>Clear Private Data.

Member Avatar for Suddke

Thank you for your reply. Yes, I have cleared my cache and cookies. If this adds or removes to the confusion at all, when I manually remove the . from the link after it's clicked, the page will load.

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