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I have a client who called me because her email would one by one disappear into her deleted items folder from her inbox. This happens when she clicks on links in Firefox.

I transferred her mail to Outlook and now a few hours later she tells me it is happening there too.

I do not think she has a virus or spyware - she has nothing abnormal in her startup items and has good protection.

Any ideas?

This is a setting on what to do with read mail. It is under Options in the Tools menu.

It could also be that a spam filter is thinking the emails are spam and taking care of them as such.

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