Member Avatar for kaine23

(If this should go into another forum, please feel free to move.)

Ok, the other day I was fighting with my Windows XP to try to play Halo without constantly getting the annoying exception errors. I updated my graphics card would still crash after trying that and a couple other suggestions. So anyhow, I read some suggestion on MS' website to go into msconfig, and load up using the selective startup option instead of normal. So I tried it, still didn't work. So when I go back to windows, reset it to normal start up and rebooted.

Upon doing that and checking if everything was back to normal, now I cannot log onto the internet with Firefox or IE. Now the connection is there since I've been able to update virus definitions, etc for my spyware and anti-virus programs, but FF and IE refuse to load the internet. I've tried turning off my firewall (COMODO firewall), and turning the Windows one back off and still nothing. No viruses or anything detected after scans either. Tried reinstalling FF and still nothing (on parent's pc now)

Anyone have any suggestions since I'm kinda stumped here about this.

If it helps any:
Dell 4700
1 GB Ram
ATI Radeon X300/X550/X1050 Series Secondary

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Dani AI

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— and good point from about msconfig — this looks like a browser-only networking problem rather than a full network failure. Common causes are a broken Winsock/LSP chain left by security software, a misbehaving browser extension/profile, or a startup/service that intercepts HTTP(S) calls. The following non-destructive checks are the most useful next steps.

  1. Isolation: boot Windows into Safe Mode with Networking (F8 at boot) and try each browser. If a browser works there, the culprit is a startup item or third‑party service. Do a targeted clean boot: run msconfig, on the Services tab check "Hide all Microsoft services", then disable the remaining services and restart to see if that clears it.

  2. Remove or fully uninstall any web/filtering/security software rather than only disabling it. Many firewalls/AV add network filter drivers (LSPs) that stay active until removed. Uninstall via Control Panel -> Add/Remove Programs, reboot, then test browsers.

  3. Reset the network stack (requires an elevated command prompt) and reboot:

netsh winsock reset
netsh int ip reset resetlog.txt
  1. Browser specifics: start Firefox in Safe Mode (firefox -safe-mode) or create a new profile. For IE use Internet Options -> Advanced -> Reset. Check each browser's proxy settings explicitly (Firefox has its own connection settings). Inspect the hosts file at C:\Windows\System32\drivers\etc\hosts for bogus entries.

Extra diagnostics: test a raw HTTP connect with telnet to port 80 to confirm basic HTTP works, and run netsh winsock show catalog to inspect LSP entries. If Safe Mode or a clean boot fixes it, re-enable services/startup items one group at a time to find the offender. These steps isolate and fix the most common causes for "connection reset" in browsers while other apps still have network access.

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Member Avatar for huskar

It could while messing up with msconfig , you turned on some firewall which are not allowing browsers . Try ctrl+alt+delete for task manager and check whether any firewall process is running . Do you connect with proxy to internet and have them wrong on browser?.

If nothing works you can always try system restore and get your system back to pre update .

Member Avatar for kaine23

Is there anything specific I should look for in msconfig that could be causing this? No proxy.

If it helps, here's my ping stats:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\chris>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\chris>ping www.yahoo.com

Pinging [] with 32 bytes of data:

Reply from 69.147.76.15: bytes=32 time=83ms TTL=253
Reply from 69.147.76.15: bytes=32 time=19ms TTL=253
Reply from 69.147.76.15: bytes=32 time=18ms TTL=253
Reply from 69.147.76.15: bytes=32 time=20ms TTL=253

Ping statistics for 69.147.76.15:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 83ms, Average = 35ms

C:\Documents and Settings\chris>ping www.google.com

Pinging google.com [] with 32 bytes of data:

Reply from 64.233.169.147: bytes=32 time=15ms TTL=253
Reply from 64.233.169.147: bytes=32 time=14ms TTL=253
Reply from 64.233.169.147: bytes=32 time=14ms TTL=253
Reply from 64.233.169.147: bytes=32 time=14ms TTL=253

Ping statistics for 64.233.169.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 15ms, Average = 14ms

Member Avatar for kaine23

Can connect fully and do everything on parents pc (as this post proves). Can use AIM, bt to an extent, and update anti-virus and spyware programs fine, already ran the hell out of spy emergency and Avast! the other day. Wired router up on my pc (parents have the wireless hub), tried running a winsock repair program (I forget the name), and nuthin. I'm sure as hell not letting Geek Squad charge me $70 to emode into my machine to help me either. When load IE or FF I get "connection was reset" and a blank page.

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