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can anyone help my mate bought a new screen which keeps going into power off mode !

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Short follow-ups that help narrow this down quickly (notes tied to earlier replies from and ).

The next steps are diagnostic — try to prove whether the problem lives in the PC/driver or inside the monitor itself. If the monitor goes into power‑save even with no video cable attached, it is almost certainly a hardware fault and should be returned or repaired. If it only fails when Windows hands off to the normal driver, the video card/driver or the signal/timing is the culprit.

  1. Try a different source and cable. Connect the SP2208WFP to a known‑good laptop or another PC, and swap VGA/DVI cables. If it works on the other machine the problem is with the original PC or its driver.
  2. Run the monitor self‑test: power the monitor with the video cable disconnected. A healthy Dell will show a built‑in message or pattern and let you use the OSD. If it powers off during this test, stop — hardware problem.
  3. Force Windows to use the generic driver: uninstall the display adapter driver (Device Manager) and reboot so Windows loads the basic VGA driver. This avoids the card switching to a timing the monitor won’t accept.
  4. Try the other video output or onboard video, and reseat the graphics card and its power connectors. Also reset the monitor OSD to factory defaults and ensure the input source is correct.
  5. Note the power‑LED behavior and any on‑screen messages (No Signal / Auto Adjust / Out of Range). If the monitor blinks or cycles with no signal, it’s likely an internal power/board fault — use warranty or professional repair.

If the unit is new, document the failure and contact the seller/Dell for warranty replacement before doing any internal repairs. If it’s second‑hand and the self‑test fails, budget for a repair or replacement rather than prolonged troubleshooting.

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Member Avatar for Member #331412

If you mean "new" as a brand new, and there has been a tube monitor before connected to the computer, the refresh rate may have stuck to over 60 Hz. You can see the POST messages and even the flag window, but right before Welcome the screen powers off. If so, start the computer into VGA mode by pressing F8 at startup and set the refresh rate. Then after reboot set the correct resolution.

If it is a second hand monitor, it might be that some of the capacitors of the power source of the monitor have died. An electronic repair shop can fix them.

Member Avatar for fedup1962

tried that would'nt move from 60 hertz and that was only option in VGA mode

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