Member Avatar for Chris Nicola

A programme was making my system crash and I was unable to uninstall it the normal way as the computer would crash when runing the uninstall feature so I had to delete files manually to get it off the system. However I am nervous about removing some entries in the registry in case I do some damage.

However I do have the programme uninstall log. Is there any way to run the code of the uninstall .log file without the original programme? Unfortunately, tech support for this programme is of no help.

Your advice would be appreciated.

Kind Regards

Chris

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Short answer: an uninstall .log is just a text record of what the installer/uninstaller did — it is not an executable you can “run” to undo or redo actions. The log is still very useful: it lists files, services, registry keys and (sometimes) the MSI product GUID. ’s tip to use a registry cleaner and ’s follow-up show one practical route, but when working from a log it’s safer to use the log as a checklist and to back up before you change anything.

If the log contains an MSI product GUID (a GUID in braces, e.g. {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}) you can call Windows Installer to remove that product. From an elevated command prompt:

msiexec /x {PRODUCT-GUID}

Run that interactively first so you can confirm prompts; only use silent switches after you know it works.

If it’s not MSI-based, use the log to locate exact registry keys, file paths, service names and COM registrations, then undo them carefully. Recommended steps:

  • Create a System Restore point before touching the registry.
  • Export any key you plan to edit (RegEdit > right-click > Export), or use:
    regedit /e C:\backup\MyAppKey.reg "HKEY_LOCAL_MACHINE\SOFTWARE\Vendor\MyApp"
  • Stop and remove services only after confirming names, for example:
    sc stop MyService
sc delete MyService
  • Unregister DLLs listed in the log only if you know they were registered.

If manual cleanup looks risky, reinstall the same version of the program (so it restores proper uninstall metadata) and then uninstall cleanly. As alternatives consider Microsoft’s Program Install and Uninstall troubleshooter or reputable uninstall utilities (use them only after backing up). When in doubt, leave harmless remnants alone rather than deleting registry entries without a backup.

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Member Avatar for caperjack


Your advice would be appreciated.

Kind Regards

Chris

hi, my suggestion is to use Ccleaner to clean registry of any reference to the program ,i use it saftly all the time on my computer and customers computers !works fo me
www.ccleaner.com

Member Avatar for Chris Nicola

Thanks! I ran C Cleaner and the uninstall feature removed all traces of the programme.

Thanks Again.

Kind Regards
Chris

Member Avatar for caperjack

your welcome

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