i am using my sisters account to ask for this advice
i have a 40Gb samsung hard drive with windows xp professional installed on it.
my problem is that i have been experiencing quite a few windows errors and BSODs over the last couple of days. A virus might be the cause i suppose but its unlikely as this particular machine has no internet access and rarely uses software disks distributed in magazines.
the computer will allow me to reinstall windows but when i go to access it i find that all my files are still there. i want to perform a complete reformat and rid these files too. :eek: i think i am doing things as said to do them but im not sure. can anyone offer me help on this please.
please send replies to my sister via this forum and then she can pass onto me.