hi ive a packhard bell windows xp says it has a virus, i have norton basic but this wasnt installed correctly, hence viruses! ive tried everything to sort it cant do i was wondering if there is anything i can do to sort this or would it be possible to reboot it with windows vista disc or windows xp again thanks mark

Sounds like you need to remove a virus or malware. Go to:-
Download and run to remove any viruses you may have. (Sometimes a virus will stop you accessing an anti-virus site, so try going through safe mode (Tap F8 on boot up) and see if you can access it there.)
Then go to :-
Download, then run a “quick check” your PC for any problems, if still there do a “full scan.”

I am in search of a good free antivirus.Would anyone recommend please?