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hi ive a packhard bell windows xp says it has a virus, i have norton basic but this wasnt installed correctly, hence viruses! ive tried everything to sort it cant do i was wondering if there is anything i can do to sort this or would it be possible to reboot it with windows vista disc or windows xp again thanks mark

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Last Post by Bob_180_Bob
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Hi,
Sounds like you need to remove a virus or malware. Go to:-
http://housecall.trendmicro.com/
or:-
http://security.symantec.com/sscv6/WelcomePage.asp
Download and run to remove any viruses you may have. (Sometimes a virus will stop you accessing an anti-virus site, so try going through safe mode (Tap F8 on boot up) and see if you can access it there.)
Then go to :-
http://www.malwarebytes.org/
or;-
http://majorgeeks.com
Download, then run a “quick check” your PC for any problems, if still there do a “full scan.”

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