Member Avatar for dallimjp

Hi, I'm running an old (about six years old) Compaq Preario 2200 laptop with Windows XP intel(R) Celeron(R) M processor 1400MHz 1.40 GHz 480 MB of RAM. Latley my computer has started running slowly. Iv tried in vain to fix the problem but it still persists. I was hoping some of you guys could help, here is a hijack this log with a few other details.
PS. If you guys can't help me ill just re-install windows. It seams like one of my svchost.exe is eating up all my cpu

Commit charge 45.58 %.
Physical usage 81.55 %

Hijack this log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:23:38 PM, on 6/8/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Desktop\clean up\procexp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15153&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [KB976002-v5] rundll32.exe advpack.dll,LaunchINFSection OPMWXPUP.inf,BrowserChoiceGoo (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: procexp.exe.lnk = C:\Documents and Settings\Owner\Desktop\clean up\procexp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: RailNotification - C:\WINDOWS\
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Windows Presentation Foundation Font Cache (WPFFontCache_v0400) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPFFontCache_v0400.exe (file missing)

--
End of file - 5636 bytes

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  • Latest Post Latest Post by gerbil

Dani AI

Generated

Quick summary for : your machine is old and low on RAM, and svchost consuming CPU can be caused by a misbehaving Windows service, a background update, or malware — so reinstalling Windows is a valid last resort, but there are cheaper, safer steps to try first.

First, identify which service inside svchost is the culprit. Use Process Explorer (Sysinternals) to expand each svchost and see the services it hosts, or run this from a command prompt to map PIDs to service names:

tasklist /svc

Once you know the service name, stop or restart that service (services.msc) rather than killing svchost. Common offenders are Windows Update (wuauserv), BITS, and third‑party drivers. Stop the service, watch CPU usage, then research that specific service.

Next, cleanup and low‑RAM tuning: boot Safe Mode and run a full AV scan with up‑to‑date definitions (keep ESET running), then run a secondary on‑demand scanner (e.g., Malwarebytes). Remove or disable unnecessary startup apps (use msconfig or Autoruns) — bittorrent, P2P tools and persistent “watcher” utilities slow older laptops. Free at least 15–20% of the system drive, run chkdsk and a one‑pass defrag, and set the pagefile to system managed (do not turn it off with only ~480 MB RAM). Disable unneeded visual effects and indexing to reduce memory pressure.

About ’s points — the KB976002 entry is the browser‑choice leftover and RailNotification with an empty path is a stray registry value; they aren’t typical malware and can be removed after a registry backup. The missing WPFFontCache_v0400 service suggests a broken .NET component; repair or uninstall/reinstall .NET if you rely on software using it.

If after these steps performance is still poor, back up personal files and do a repair install or clean install. Given the age of the laptop, upgrading RAM (if possible) and switching to a lightweight OS or a fresh install will give the best long‑term benefit.

Member Avatar for gerbil

Cannot see much wrong, except that you might remove these entries with hijackthis...

O4 - HKUS\S-1-5-19\..\Run: [KB976002-v5] rundll32.exe advpack.dll,LaunchINFSection OPMWXPUP.inf,BrowserChoiceGoo (User 'LOCAL SERVICE')
O20 - Winlogon Notify: RailNotification - C:\WINDOWS\

The first was for a government-mandated "advertisement/choice", the second has a null value.

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