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Please can someone help me to stop a programe from running at startup. Farstone instant burning (part of Virtual Drive pro 11) loads on start up and clicking on the instant burning window causes an error message to appear that says DCTryShl_Rc.dll has caused an error and needs to be shut down. I have contacted Farstone support and they have been unable to help. I do not want to uninstall Virtual drive pro but just disable Instant burning that causes DCTryShl_Rc.dll to load. Renaming DCTryShl_Rc.dll does stop it from loading but produces another error message on start up that is equaly annoying that DCTryShl_Rc.dll could not be loaded. I have looked into the windows start up folder and there is nothing to disable there. Do I have to alter the registry or do something else?

Your advice would be appreciated.

Kind Regards
Chris

Running XP SP3

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Last Post by caperjack
1

you could try startup lite and see if it picks it up and you then check of to disable it on startup'
http://www.malwarebytes.org/startuplite.php

or if that doesn't work get hijackthis and install and run it and save log and copy past it here and i will tell you what to check off and to disable it.do not check off any thing in hijackjack until it see the log if you decide to use it ,
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

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Thank you for suggesting this programe. I will try it out. Previously I could not find this start up item in msconfig but I will try again. Otherwise I will use the Hijack This log as you have suggested.

Kind Regards
Chris

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Thanks. I tried Start Up Lite and it could not find the process. I am attaching the Hijack This log as suggested. I had to change the extension to txt as log files could not be attached. I don't know which process loads DCTryShl_Rc.dll associated with Virtual Drive instant Burning.

Kind Regards
Chris

Attachments
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:24:45, on 01/03/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\astsrv.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Documents and Settings\Chris Nicola\My Documents\Downloaded Files 3\Downloaded Farstone Programmes\05091518\Files\DVDCreator\DVDCTrayIconShl.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Common Files\AVerMedia\Service\AVerRemote.exe
C:\Program Files\Windows Live\Family Safety\fsui.exe
C:\Program Files\Nuance\PDF Create 5\pdfcreate5hook.exe
C:\Program Files\Common Files\AVerMedia\Service\AVerScheduleService.exe
C:\Program Files\FarStone\VirtualDrive\VHD\RDTask.exe
C:\Program Files\FarStone\VirtualDrive\VDTask.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Spotmau WinCare 2008\sub\Desktop_Secretary\Desktop_Secretary.exe
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtect.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\Program Files\Norton Utilities 14\nu.exe
C:\Program Files\iolo\Search and Recover 3\DiskImageService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.otenet-telecom.net:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.5.0.127\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.5.0.127\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
O2 - BHO: ZeonIEEventHelper Class - {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - C:\Program Files\Nuance\PDF Create 5\Bin\ZeonIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} - C:\Program Files\FarStone\HackerSmacker\webflt.DLL
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Nuance PDF - {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - C:\Program Files\Nuance\PDF Create 5\Bin\ZeonIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.5.0.127\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVCLOCK] Rundll32 nvclock.dll,fnNvclock
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [DVDCTray] C:\Docu
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first 2 i would try are these 2 ,
O4 - HKLM\..\Run: [DVDCTray] C:\Documents and Settings\Chris Nicola\My Documents\Downloaded Files 3\Downloaded Farstone Programmes\05091518\Files\DVDCreator\DVDCTrayIconShl.exeO4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore


run hijack and put a check by it and fix and reboot and see what happens

Edited by caperjack: n/a

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Thanks capertjack, just the first item was the problem. I stopped it from loading with Hijack this and rebooted and the tray icon and the error message has stopped.

On examining the matter further "Run" was pointing to a file in the wrong location. DVDCTrayIconShl.exe was in the downloaded location of the folder in My Documents containing the set up file. DVDCTrayIconShl.exe should have been running from another location in Programme Files/Farstone to work properly. Maybe that's what caused the clash or there could have been two instances of it running. Anyway I don't really need it.

Thanks again.

Kind Regards
Chris

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