Member Avatar for Lawman200

All of a sudden three or four days ago I got ready to watch a DVD on my PC and I had no sound. I have checked everything even reinstalled both DVD drives and nothing. I saw a little while ago that some other have had the same problem and had to leave the site for a short time, now I can't find the discussion. I thing someone said something about downloading 123 Player or something like that. I would appreciate any help

Lawman200

I forgot to say that I use windows Media Player

Edited by Lawman200 because: I forgot to give information that couold be helpful
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Dani AI

Generated

A DVD that plays video but has no sound while other audio is fine typically points away from a hardware speaker problem and toward one of three things: the wrong audio output is being used (digital passthrough vs. analog speakers), the DVD audio decoding chain (splitter/decoder/renderer) is damaged or missing, or something in the system (malware, a bad codec/overlay) is interfering. and offered sensible first steps, and ’s followup that a malware cleanup restored sound shows system corruption is a realistic cause.

Try these safe, non-invasive diagnostics (do them in the order shown):

  1. Confirm the playback device WMP uses: open Control Panel -> Sounds and Audio Devices -> Audio tab -> Sound playback and toggle the Default device between available outputs (speakers, SPDIF/HDMI) while testing the DVD.
  2. Check the Windows Audio service: Start -> Run -> services.msc -> verify “Windows Audio” is Started and set to Automatic.
  3. Reinstall the sound driver (Device Manager -> Sound, video and game controllers -> uninstall device -> reboot). Have the vendor driver ready or download only from the hardware maker.
  4. Repair system components: run System Restore to a date before the fault or run sfc /scannow (requires install media) to restore corrupted system files.
  5. Given @Lawman200’s result, run a full, up-to-date anti-malware sweep and a second‑opinion scanner; inspect startup items with msconfig for suspicious entries.
  6. If still silent, test the same DVD on a different machine or player to confirm the disc’s audio track is present; advanced users can inspect the DVD audio format (AC3/DTS) — those require proper decoders.

Cautions: avoid random codec packs and untrusted downloads; only install players/codecs from official vendor sites and scan installers first. Because older Windows versions are no longer supported, consider updating the OS for long‑term reliability and security.

Recommended Answers

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Member Avatar for cguan_77

have you check your windows audio settings, whether it's just muted or not? or try downloading other player such as bsplayer or gom player check if it will help :)

Member Avatar for paulas24

try getting vlc for windows it might work

Member Avatar for Lawman200

have you check your windows audio settings, whether it's just muted or not? or try downloading other player such as bsplayer or gom player check if it will help :)

Everything is on nothing is muted I thought about downloading another player and the last time I did anything like that I was two weekds getting my computer going again. I had three trojans.
Thanks

Lawman

Member Avatar for Lawman200

try getting vlc for windows it might work

Do ypu think it is a safe download? and where can I find it?
Thanks,

Lawman

Member Avatar for Lawman200

just search google..search for VLC media player,BSplayer or gom player..or check out this link
www.bsplayer.org
www.videolan.org/vlc/

Thanks for the information, I did a deep scan with Window Live one care and found out that I had a lot of junk on the computer that did not belong there and it took care of my sound problem. I really don't know how, but it worked.

Thankks, Lawman

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