FOUND NEW HARDWARE WIZARD won,t go away.
There is an icon on my task bar.
In my device manager, in OTHER DEVICES,there is,
MULTIMEDIA AUDIO CONTROLLER. The WIZARD is trying to install this controller, but cannot because I do not Have the disk.
I have tried, unsuccessfully, to disable, uninstall and delete, but it keeps coming back.
I think this other device has deleted my sound. I do not have any sound. I do not have a sound icon on my task bar.
In my SOUND AND AUDIO DEVICES PROPERTIES, under VOLUME,a note comes up, "NO AUDIO DEVICE".
Need help to get rid of the WIZARD and OTHER DEVICES to restore my sound.
stellios 0 Light Poster
Recommended Answers
Jump to Post— Rik_ 111Sad news! :( Sorry to hear that!
Jump to Post— gerbil 216The human brain and the way it focuses on some issue/item and ignores all else can be a worrying thing. And I did just that with my last post. Stellios, I was referring to this in an earlier post of yours, not the regsvr32 post:
"dclicked setup.exe
in window where …
Jump to Post— gerbil 216What version ksuser.dll do you have? Navigate to it, rclick the file and choose Properties, Version tab. [mine is 5.3.2600.5512 on a XP-SP3 system].
Jump to Post— gerbil 216This is strange indeed, stellios. Right, lets try something that will force setup.exe to recognise ksuser.dll. Open two explorer windows [this is the easiest way of several to achieve the same thing], size them so that both are open on your desktop side by side. In the one, navigate so …
Jump to Post— gerbil 216Aw, heck.... I think I am beaten, Stellios. All I can think of now is deleting the current driver file, downloading a fresh one and trying with that. Here is the download location, just lclick it:
All 57 Replies
Rik_ 111 Nearly a Posting Maven
You havent said what computer you have or what version of windows you are using. These are vitally important if you want your issue resolved!
stellios 0 Light Poster
Hi RIK from RCE,
Thank you for your reply. I have an Acer, model T160.
I am running Windows XP, Service pack 3.
Appreciate, very much, your help. Stellios
Rik_ 111 Nearly a Posting Maven
http://www.acer.co.uk/ac/en/GB/content/drivers
Click desktop, then Aspire T130, then XP drivers. The second one in the list is the one you need to download and install.
stellios 0 Light Poster
RIK,
I do not have an icon,"ASPIRE T130", in my desktop.
Is there another way to get to "XP DRIVERS"?
Should have mentioned that I have the Home Edition XP.
Really appreciate your time and help. Stellios
Rik_ 111 Nearly a Posting Maven
Sorry, I meant Acer Aspire T160. You need to get the driver from the Acer site!
Your computer may not say Aspire on it but it definately is an Aspire as that is the only model I could find that had T160 in it's range!
stellios 0 Light Poster
Rik,
I have downloaded the Realtek audio driver to my C drive
as per your accurate instruction.
It is saved in my desktop. Please forgive me, I am not
very computer literate. Please tell me how to install it.
Again, many thanks for your help and patience. Stellios
Rik_ 111 Nearly a Posting Maven
Without actually seeing the driver I can't be %100 sure but it should be in a zip format. If it is, double click on the zip file and you will see it's contents. If there is a setup.exe within it then you need to just double click on that. If there is no setup file then you will have to look for instructions in a .txt file and do as it says!
Let me know how you get on!
stellios 0 Light Poster
RIK, You are correct, it is a zip format.
Double clk on zip file; there is no setup.exe file.
But, we do have: setup.ibt, setup, setup.isn, setup.iss,
setupEX. Also, do not see a .txt file in the opened zip.
Please tell me where I can find it. Thank you. Stellios
Rik_ 111 Nearly a Posting Maven
What other files are within the zip file? Please list them all.
stellios 0 Light Poster
RIK,
There are a bunch:
Ap, Config, WDM, Win95, WinNT4, Alcchkid, alcrmv, alcrmv64, alcrmv9x, alcupd, AlcUpd64,
ALCXDEV, alcxnit, CnCfg, CPLIcon, data1, data1.hdr, data2, engine32, GETDXVER, ikernel, layout, README, setcdfmt, setup, setup, setup, soundman.
That's the lot. Written all as case sensitive.
Thank you for your help. Stellios
Rik_ 111 Nearly a Posting Maven
One of the setup's will be setup.exe, that's the one you need to run. If the .exe part is not showing, right click on each of the setup's and check it's properties to find the right one.
stellios 0 Light Poster
Rik,
Found the setup.exe file. When I opened the folder, "INSTALLSHIELDWIZARD installed "REALTEK AC'97 AUDIO A3.77". When I go into my Control panel and open,"sounds and audio Devices, the tab,"volume", shows "no audio Devices". I have no idea what this installed audio does.
By the way, there are many other .exe files in the Zip, but only one setup .exe.
For instance there is a MPSTD.exe, application, original size 3,723 kb.
Thank you Stellios
Rik_ 111 Nearly a Posting Maven
If you right click on the zip file and extract it, then run the extracted setup.exe, that may do it!
caperjack 875 I hate 20 Questions Team Colleague
best to unzip all files to a new folder before trying to run the .exe
i downloaded the file ,unzipped it and there is only one setup exe file that has application as the file type ,run it
gerbil 216 Industrious Poster
That should do it.. the other way is to note where you saved the file and let the Hardware Wizard deal with it - it will ask where it is...
khakilang -3 Posting Pro in Training
Unzip the file and extract to a folder. Thank go to Control panel > System and choose Hardware manager > Device Manager. On the sound you just right click and click Update driver. Than when ask to choose a location than you just choose the folder that you have extract the zip files folder and see the computer work from there.
stellios 0 Light Poster
Caperjack,
By unzipping the file do you mean to move the files to a new folder?. Once the setup.exe folder is isolated, please tell me how to run it.
Thanks for your help.
stellios 0 Light Poster
Rik,
Please excuse me for not getting back to you. Your suggestion to run the extracted file
did not work.Not being very literate, I may have screwed it up. Thanks for all your help.
gerbil 216 Industrious Poster
Stellios, just direct the Hardware Wizard to where you saved that zipped file. It will uncompress and run it.
caperjack 875 I hate 20 Questions Team Colleague
if the above doesn't work ,use winzip trial version to unzip the file to another folder and run the setup.exe file by simply clicking on it and chose install.
stellios 0 Light Poster
Caperjack,
Have installed Winzip. cannot figure out how to unzip the file.
Please help. Thanks for your time and help. sorry for delay.
caperjack 875 I hate 20 Questions Team Colleague
Caperjack,
Have installed Winzip. cannot figure out how to unzip the file.
Please help. Thanks for your time and help. sorry for delay.
create a new folder on the desktop just call it drivers ,try right clicking in the zip file ,open with winzip should be in the list ,if so click it ,winzip has icons alson the top one will be unzip and then direct it to the folder you created on the desktop
stellios 0 Light Poster
Caperjack,
i created a new folder to desktop: drivers
rt clk winzip file
clk on winzip, shows following icons from top
to bottom;
extract to
extract to here
extract to folderc:/program files winzip
email winzip.zip
encrypt
create sel-extractor(.exe)
configure.
need help. Thank you.
gerbil 216 Industrious Poster
Caper is abed. Drag your driver zip file into Desktop\drivers, then rclick it and select : extract to here.
You driver files will be unzipped, most likely into a subsidiary folder to \drivers.
Rclick Setup.exe.
caperjack 875 I hate 20 Questions Team Colleague
Caper is abed.
that what i got for christmas ,A [new] bed .
yeah that works to, but so does the way i said, hesus, all one needs to do is read ,unzip to, or unzip to here would have worked ,
gerbil 216 Industrious Poster
Whoops, I spun the earth the wrong way... it's only late arvo in Vancouver. Newfies are blowing out the candles, though...
caperjack 875 I hate 20 Questions Team Colleague
Whoops, I spun the earth the wrong way... it's only late arvo in Vancouver. Newfies are blowing out the candles, though...
lol.newfie humor
stellios 0 Light Poster
Have had a death in the family. Will be away from the computer for a few days.
Much appreciated thanks to all for your generosity of time and help.
Rik_ 111 Nearly a Posting Maven
Sad news! :( Sorry to hear that!
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