Member Avatar for 04ayasin

Hi,
I have Windows 7 Professional 64 bit edition. After booting up and logging in I sometimes get BSoD. then the system reboots and I can log in normally. It doesn't happen too often, but it does occur often enough for me to notice there's a problem. Windows asks to check for a solution to the problem after logging in, but never gives me a solution.

Any ideas on how to proceed and what to do.

thanks in advance.

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Given the 0x9F stop code reported, this points to a DRIVER_POWER_STATE_FAILURE — a driver failing during a power-state transition (start/stop/suspend/resume). That class of crash is most often caused by device drivers (network and USB drivers are frequent culprits). With the hardware listed by (Q8200, 4GB, ATI 4350 and a Belkin N USB dongle), the symptom pattern matches a misbehaving USB/network driver. 's suggestion to use BlueScreenView is appropriate because it helps identify the specific .sys involved.

To capture useful data going forward: disable automatic restart (System Properties > Advanced > Startup and Recovery -> uncheck Automatically restart), set "Write debugging information" to Small memory dump and preserve files in C:\Windows\Minidump, and avoid removing "System error memory dump files" during Disk Cleanup. After a crash, check Event Viewer (Windows Logs > System) for errors at the same timestamp. In BlueScreenView the bottom pane lists loaded drivers and highlights the driver implicated as "Caused by" — that filename plus its version is the primary lead.

Practical isolation and fixes that often resolve 0x9F: remove the Belkin USB dongle and test on wired Ethernet; perform a clean uninstall of the Belkin driver (choose to delete driver files) and try an older or alternate vendor driver; disable "Allow the computer to turn off this device to save power" for network adapters and USB Root Hubs in Device Manager; disable USB selective suspend in Power Options; run a Clean Boot to rule out third-party services. If comfortable and after a backup, use Driver Verifier (non-Microsoft drivers only) to force a deterministic crash that reveals the offending driver. Also consider memtest for RAM and updating chipset/BIOS if the problem remains.

When replying with results, include: the exact stop code and crash timestamp, the minidump filename, the BlueScreenView "CausedBy" .sys name and version, the relevant System log entries (source, event ID, time), and whether removing the Belkin dongle or performing a clean boot changed the behavior. Note: ’s statement about 32-bit-only hardware is incorrect for the Q8200; that CPU supports 64-bit Windows.

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Member Avatar for finito

I sometimes get BSoD. then the system reboots and I can log in normally

Thats not an Error. it's a system feature. :p

Usually it means a driver fault somewhere, and from that usually it's more often the graphics driver. Try and Update your graphics Card Driver if it's already new try and downgrade to a more stable one. IF you installed anything new recently or right after you started getting the blue screens it's best to check there first.

If you provide more information I can probably help you more.

:)

Member Avatar for lonelyday

when a bsod occur. take the number that appear. and google it anywhere else. you will find the answer

Member Avatar for 04ayasin

When the screen appears it only appears for a short time. Memory is quickly dumped then windows restarts. There is not enough time to read or write down the error code.

I have the latest stable version of my video card driver, I have an ATI Radeon hd 4350 graphics card.

Is there some sort of log that I can post to help solve the problem?

Edited by 04ayasin because: n/a
Member Avatar for 04ayasin

Recently ran disk cleanup so I think that may have deleted all the mini dumps. Ill have to run the program next time the bsod occurs.

Member Avatar for finito

ok, please do so.

Member Avatar for 04ayasin

Right got the blue screen again. According to the program the error code is 0x9f. I looked at the microsoft help article for win 7 it did not help.

What do the files at the bottom half of the screen mean on the bluescreen program?

Member Avatar for finito

check this link.

Member Avatar for 04ayasin

that link is for vista I am using windows 7. This is the article i read:

however the solution does not solve the problem as i can not step 4 there is no device instance path on my screen.

Member Avatar for finito

What computer do you have? Make model or specs.

Also please list all the USB peripherals attached to the machine.

Member Avatar for Imogenmorgan

Your system not supported 64 bit. Your pc have 32 bit hardware structure.

Member Avatar for 04ayasin

intel quad core q8200 2.33ghz
4gb ram
ati radeon hd 4350
windows 7 profesional 64 bit edition.

USB's attached keyboard, mouse and Belkin N wireless USB dongle

Member Avatar for 04ayasin

ive done a bit of searching and I think the problem may be that I do not have the correct driver for my wireless USB. Windows installed one for me, I have downloaded and installed the drivers provided by Belkin on their website and hope this should help.

Member Avatar for finito

I agree you have a driver problem, not sure which one.

But USB is a good bet.

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