Member Avatar for Whopper Dawg

I need to uninstall and reinstall MP12 due to massive duplication of music files (my fault).


I can't find a way to reinstall save for this:

Is it that easy?

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  • Latest Post Latest Post by jingda

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Quick summary: cleared the WMP12 library, then tried to re-import a 120 GB music collection; the import stalled at about 75% and Windows Media Player crashed. suggested importing in smaller batches and mentioned reinstall/virus checks. The stop-and-restart workaround used by will complete the job, but the steps below help diagnose the root cause so the problem does not recur.

Quick diagnostics

  • Check the Application log in Event Viewer (eventvwr.msc) for an "Application Error" at the crash time and note the "Faulting module" name. A non-Microsoft .dll usually points to a third-party codec or filter.
  • Check Reliability Monitor (Control Panel) for the same timestamp to get module and fault details.
  • If the media sits on a USB or network location, copy it to the internal drive and test there. Run chkdsk on the source drive to rule out file system errors.
  • Perform a clean boot (temporarily disable third-party codecs and startup items) to see if a third-party filter is causing instability.

Methodical import workflow (binary search)

  1. Move the whole collection out of WMP's monitored folders.
  2. Split the collection into two roughly equal folders and add one.
  3. If WMP crashes when adding a batch, split that batch in half and try one half. Repeat until the offending file(s) are isolated.
  4. Inspect or re-encode any offending files and check ID3 tags with a tag editor; bad headers or corrupt tags are common culprits.

If a full library rebuild is needed: stop the Windows Media Player Network Sharing Service (services.msc), delete the database files in "%LOCALAPPDATA%\Microsoft\Media Player" (the .wmdb files), then restart WMP so it recreates the database. Stopping and restarting WMP can be an effective temporary fix (as shown by ), but the diagnostics above locate the underlying cause for a stable long-term solution.

Recommended Answers

All 14 Replies

Member Avatar for jingda

Yup it is as simple as that. Just follow that and you will not go wrong. There are many links out there on google that provide the same steps.

Edited by jingda because: n/a
Member Avatar for twiss

... and you will know go wrong

..?

Member Avatar for jingda

Sorry i mean not go wrong.:$

Are you stalking me twiss? Because you seem to reply to this thread a minute after i posted in it.

Member Avatar for twiss

No, it popped up on the homepage.

commented: I see and thanks for correcting my mistake, Twiss. See you around +9
Member Avatar for Whopper Dawg

Thanks, I uninstalled and reinstalled MP12. The goal in all this is to delete the libraries in WP12 and start over. The libraries did not go away. Help?

Member Avatar for caperjack

give this a try ,open wmp right click on the top toolbar ,Go to Tools - Advanced - click Restore Media Library, it will say something about deleting /say yes

Edited by caperjack because: n/a
Member Avatar for Whopper Dawg

OK, here is where I am and I appreciate all the input. Uninstalled and reinstalled WP12. Deleted all of the music files manually in the WP library, since that had no effect. Reinstalled again and eliminated the folders it was looking to and it deleted all the library files by itself. Cool. That was my first problem and it was solved.

I have a 120GB file that I am now trying to get WP12 to take to its library. The scope of that has not changed since I want to delete the library in fact many were duplicated (the reason I wanted to clean this up), so it should work right?

Well after getting about, I would say 75% uploaded into the library, I get a message

WP12 has stopped working, thus not getting all the files

Help, please.

On restart it does no better.

Member Avatar for jingda

Now, you want to drag files into the library, right? Try reinstalling it again, and after that drag the files into the library and see whether it works. You are starting to confuse me.

Member Avatar for Whopper Dawg

Let me try to clarify.

I have a 120GB file of music.

On WP12, in the music library, it became duplicated. For that reason, I wanted to clear the library and reupdate it to eliminate the duplication.

Despite removing all folders that MP12 referenced in the library, the library remained unchanged. I thought that uninstalling and reinstalling MP12 would clear the library. I uninstalled and reinstalled MP12, but it did not clear the library. I then deleted the files in the library manually (took a while). Then uninstalled and reinstalled MP12 which now has a clean library, no files at all.

At that point, I want to repopulate the MP12 library with my 120GB music file. So, I go to Organize, Manage libraries, music and I add the folder containing my 120GB of music. WP12 starts happily populating the library with this folder. HOWEVER, it stop about 75% of the way through and says "Windows MP12 has stopped working". I have tried this several times with the same result.

Note that now MP12 will clear its library if the reference folders are removed via Organize, manage libraries, music, remove folder.

I need to get MP12 to completely populate the library with my 120G folder and not stop 75% of the way through.

I don't think dragging is an option with a file that big.

Thanks,

Whopper

Member Avatar for caperjack

try splitting the music file into 2 or 3 folders and adding 1 folder at a time

Member Avatar for jingda

Does it always stop at 75% if that is the case do what Caperjack suggested. Do a virus Scan to make sure it is not a virus problem that keeps on hindering your transfer of files into the library. See this link as well. Not sure whether that will help you but you can give it a try.

Edited by jingda because: n/a
Member Avatar for Whopper Dawg

I kind of played off caperjack's suggestion, my rational was if I need to split the file to make it "easier" on MP12, maybe I could just stop it (X out) after it ran a while, and then restart it. So, I did that and it worked. Finally got the whole 120G. I guess the 120 was just to big a bite for the MP12 to chew in one seating, hence the advice on split files and what I did.

So, I will mark this thread as solved.

Thanks for the help, plus I learned somethings!!!

Whopper

Member Avatar for jingda

Man, i should have thought of that at first:)

Member Avatar for jingda

Have you read the whole posts in this thread. Original poster now want to move his music files into his MP 12 library, what you stated now is not needed anymore and not relevant.

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