Member Avatar for qaiser_g

Hi, I am using Windows 7 64bit home premium edition. I am unable to install any software in my system. Every time when i try to install any software an error message window appears with the following message.


C:\Program Files(x86)\.....

An error occurred while trying to rename a file in the destination directory: movefile failed; code 5

Access is denied.

Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.


Please give me some solution.....

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  • Latest Post Latest Post by Ritesh_4

Dani AI

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Quick summary and likely cause: the installer error "movefile failed; code 5 — Access is denied" means the installer could not rename or overwrite a file under the C: destination. Because reports the same installer succeeds on another drive, the fault is almost certainly C:-specific (NTFS ACL/ownership corruption, a process holding the target file, or disk errors) rather than the installer itself. was correct to point at permissions/repair, but the following gives concrete, low-risk steps to pinpoint and fix the C: problem.

Recommended diagnostic and repair steps (ordered, low→higher impact):

  • Reboot to clear transient file locks, then retry the install.
  • Use Resource Monitor or Process Explorer to search for handles that mention the target path (Program Files or the exact file name). If a process has the file open, stop that process and retry.
  • From an elevated Command Prompt, take ownership and reset ACLs on the Program Files folder (run these as Administrator):
takeown /F "C:\Program Files (x86)" /R /D Y
icacls  "C:\Program Files (x86)" /reset /T
  • Run system checks from an elevated prompt:
sfc /scannow
chkdsk C: /f

(chkdsk will usually schedule on reboot.)

  • Perform a Clean Boot (disable non-Microsoft services) or test the install from a fresh local administrator account to rule out third-party software or profile corruption.
  • If the failure still appears, capture the install with Process Monitor (ProcMon) and filter for the C:\ path and "ACCESS DENIED" results to see which process/account is failing the rename — that shows the exact offender.

Cautions: these commands change ownership and ACLs; create a restore point or backup before making wide changes. If ProcMon shows a system process failing or SFC/chkdsk don’t help, a repair install (as suggested by ) or professional recovery may be needed.

Recommended Answers

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Member Avatar for Ritesh_4

Try right click on the setup file of the software you want to install and then click on Run as Admin in the context menu

Member Avatar for qaiser_g

I already try this but same error message

Member Avatar for Ritesh_4

Is there any antivirus software enabled which could be blocking access to the file/folder?

Member Avatar for qaiser_g

No, I have not..

Member Avatar for qaiser_g

I try with different drive, it works.
But on C: drive it give me error message..

Member Avatar for Ritesh_4

Just in case, see whether you do have write permissions to the folder

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