I am struggling with a Gateway laptop running Windows Vista Home Premium, SP1. I have tried to fix the problem of Windows Update error 80070490 - with the System readiness tool, the Windows Update Fix-it tool, done all the requested restarts and retries, and nothing is working.
Right now I am doing a backup so that I can try to restore from the factory partition (no Vista cd w/ laptop) and see if re-doing the OS helps.
Fully cleaned and free of virus', had been running Norton Anti-virus as full time protection with firewall, and other security center items all in the On mode.
this problem appears to have begun in 2011 on a patch tuesday, but customer only recently brought it to me for virus removal.
Help ? any further ideas, or tricks I might have missed.