i have finger print in my laptop bt it doesn't work i have tried to update my window 7 bt no help , the fist window was vista

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What make is your laptop?

*Go to HP website. Put in Mod #. They uppdated the drivers for most of your applications,but they did not make an update for the fingerprint driver.

Which version of windows 7 have you put on it and is it 32bit or 64bit?

The finger print device has a sophisticated software that runs it. It is like installing a software for your web camera.
You'll need to go to the HP website and search for the fingerprint reader software. Upon installing, you should be good to go.

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