Hello I was searching the web when one day the houses power went out for a few minutes. I Restarted my computer and then tried to sign on. It said page cannot be found, so, I turned off the modem and let it cool down and still nothing happend. I checked the ethernet cable to make sure it was plugged in properly and I even tried switching the cable. I tried everything and all the lights light up as normal. enet,recv,sync,ready all lighted up or flashed like they normally did but the send wont light up. I do not know if that is supposed to light up but my internet wont connect and I have tried using the repair connections wizard under control panel. It says something like problem "problem cannot be repaired" and Im not sure because im on another computer but I think it said it couldnt reregister DHCP or something close.
PLease Help
helpme64
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Recommended Answers
Jump to PostYour modem may have taken a hard enough hit from the power outage that it will need more of a reset than a simple power on/off gives it. Contact your ISP and have them run a test on the modem from their end to begin with.
Jump to PostThe modem may have been thrown into some weird state by the power outage.
1. Have Charter run a test on your modem from their end as soon as they clear up the "outage" problem.
2. If Charter gave you a modem/Internet connection setup CD, run the setup …
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DMR
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helpme64
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helpme64
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DMR
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helpme64
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