well, i'm quite sure my modem is physically okey. but i guess it's the modem software what's disturbing. programme is stuck in "initializing" loop forever. i've tried reinstalling the software, updating the driver, rolling back the driver, reinstalling the driver, checked network driver, even resetting the windows.
but nothing worked.
as a matter of fact, this very modem is working fine in my another PC. which is also windows 10.
a screen shot is given. anyone giving a solution will be treated thankfully.