I need help my wife's desktop is not working every since her stepdad bought it for her few months ago. From start up the monitor starts off fine but with chinese language and the from the boot up it doesn't load nor key want to work in the selections. All it does is stays on a black screen with partially chinese symbols glitching all over the screen.

Very little is told about the PC. The usual first test is to boot some other OS (I use Linux) from USB and see if that's it. If that works we discuss reloading the OS. But what OS? And maybe it's supposed to be Chinese? Again, so little is told so one last thing. It is, at a few months, under warranty so why would we try to fix it?

Be a part of the DaniWeb community

We're a friendly, industry-focused community of 1.20 million developers, IT pros, digital marketers, and technology enthusiasts learning and sharing knowledge.