Member Avatar for greeneyedlady

I have MP 10. I know I must need a plug-in to play DVD's, but I tried one and got a nasty virus! Anyone know which plug-in I need and where to get the real one? I have XP.
Thanks .

  • 3 Contributors
  • 3 Replies
  • 138 Views
  • 1 Month Discussion Span
  • Latest Post Latest Post by Member #160597

Dani AI

Generated

Short, practical runbook for the symptoms described by (Media Player freezing on DVD) and the replies from and . These steps focus on isolating hardware vs software, removing suspicious codec installs, and choosing safe recovery options.

If the drive or disc isn't being read by Explorer, the problem is most likely hardware or a bad disc. Try a different known-good DVD and a music/data CD. Check Device Manager (Start -> Run -> devmgmt.msc) for errors under DVD/CD-ROM drives; if the device shows a problem, uninstall it there and reboot so Windows redetects the drive. Also check Event Viewer for I/O or driver errors (Start -> Run -> eventvwr.msc, System log).

If the disc is visible but playback hangs, suspect codec/DirectShow filter conflicts or missing licensed decoders. A safe diagnostic: test playback with a player that ships its own decoders. If that player plays the disc, WMP’s filters or an installed codec pack are the culprits. Remove any codec packs or suspicious “DVD codec” downloads (those are a common source of the malware you described). Use Add/Remove Programs to uninstall codecs, and consider Autoruns from Microsoft Sysinternals to find and disable suspicious startup items and shell extensions.

If malware was installed from a codec site, run a dedicated scanner (for example Malwarebytes) from Safe Mode, then clean up and reboot. If the problem persists after cleaning and driver reinstall, either reinstall Windows Media Player (or reinstall Windows components) or use a well-known commercial player/decoder bundle from a reputable vendor. Avoid random codec sites; get software from official project or vendor pages.

For a quick, low-risk verify/test, use VideoLAN’s VLC to confirm whether the disc itself plays (https://www.videolan.org). For malware cleanup, Malwarebytes is a reliable tool (https://www.malwarebytes.com).

Recommended Answers

All 3 Replies

Member Avatar for Serunson

well wmp 10 should automaticly support DVD's if u have a DVD drive ~ i didn't need any plug ins when i got it.
I upgraded from wmp8 or 9
if in doubt look at the Microsoft website

Member Avatar for greeneyedlady

well wmp 10 should automaticly support DVD's if u have a DVD drive ~ i didn't need any plug ins when i got it.
I upgraded from wmp8 or 9
if in doubt look at the Microsoft website

well when i put a dvd in, it just freezes. I have a 3n1 dvd,burner, cd player. I was thinking i needed a plug in....not real sure what the problem is. I scanned for viruses.

Member Avatar for Member #160597

Hi
Why dont u try other media players like VLC. its free and supports a number of video formats including DVD's

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.